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Chessington World of Adventures Resort strives to make sure our Theme Park, Zoo and accommodation are easily accessible to all our guests.
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Important Information

All Ride Access Pass applications must be completed online, at least 7 days before your visit.

Ride Access Pass reservations to our UK resort theme parks are moving online from 2nd March 2024, you will need to pre-book your Ride Access Pass before your visit.

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Accessibility at Chessington World of Adventures Resort

The following guidance and information has been created in order to help guests with additional needs have an unforgettable, wild adventure at the Resort!

  • We're providing information to guests before they visit
  • Ensuring that purchasing tickets and entering the Resort is as smooth as possible
  • Reviewing our ride accessibility policies

We are committed to providing an enjoyable and safe adventure for all our guests. Please visit Guest Help & Information in Adventure Point or reception in our Resort Hotels and at Explorer Glamping for further information or assistance throughout your visit.    

BALPPA Statement on public safety for disabled people

Members of the British Association of Leisure Parks, Piers and Attractions (BALPPA) welcome visits by disabled people and will do all that is possible to ensure a safe and pleasurable stay. However, certain rides/attractions in our parks can be physically demanding and vigorous. We therefore reserve the right to refuse admission to certain rides/attractions should we feel there is a danger to a particular individual or individuals for whatever reason. We have been advised by the Health and Safety Executive that refusal on the grounds of health and safety does not constitute discrimination. We hope that you understand and accept the decisions made in the interest of your safety.

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To find out more about Merlin Accessibility, click here


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