VIP Experiences Terms & Conditions

All VIP experiences are non refundable and non transferable. Any discounts can not be applied after purchase and partial refunds will not be given. A promotional discount can not be applied on top of pre-existing discounts (e.g. Annual Pass). We reserve the right to modify or cancel VIP experiences with no prior warning; all animals are subject to availability due to factors including, but not limited to health and weather restrictions. We reserve the right to cancel your experience if you fail to arrive at your designated meeting point by the time advised. In this instance the experience will not be rescheduled. Some experiences may not be suitable or may present challenges for some guests with disabilities, and we strongly advise contacting the team in advance with any enquiries or concerns. Expectant mothers are not permitted on any VIP experience. Hands must be washed after coming in contact with any animals. Do not touch your lips, eyes or face while in these areas. Hand sanitiser & hand washing facilities are provided. Staff must be alerted immediately to any cuts, abrasions or bites which occur during the experience. All instructions given by the team must be followed. Any guests not following instructions will be removed from the experience and possibly the Resort. Chessington World of Adventures Resort accepts no responsibility for any loss and/or damage while on our premises. All Experiences have a strict minimum age. Young adventurers (under the age of 16) must be accompanied by an adult (aged 16+) with a VIP experience ticket for the same date/time/experience. Any additional adults will not be able to observe the experience and will need to purchase additional day tickets if they would like to join the guests afterwards.

VIP Rhino Encounter Gift Voucher Buy One Get One Free Terms & Conditions

Buy One Get One Free – White Rhino Encounter Gift Voucher Terms & Conditions About the Offer Purchase 1 White Rhino Encounter Gift Voucher and receive another one free as part of this limited-time promotion. Upon purchase of one VIP White Rhino Encounter Gift Voucher on Chessington.com, the VIP Experiences Team will email you with two e-vouchers, each valid for one participant. This offer is only valid on new VIP White Rhino Encounter Gift Voucher purchases made between 09:00 6th June and 23:59 16th June 2025. Validity & Redemption The e-voucher is valid for 12 months from the date of purchase. The experience must be redeemed and taken within this 12-month period. The e-vouchers issued will be valid for 2 guests to book the VIP White Rhino Encounter together. The e-vouchers must be redeemed for the same date and time and cannot be redeemed separately. To redeem your gift voucher, you must contact VIPExperiences@chessington.co.uk at least 7 working days before your preferred experience date. Experience Information Minimum age to take part in the encounter: 10 years old. Guests aged 10–16 must be accompanied by a full-paying adult aged 16+. Minimum group size: 2 guests per encounter (your e-voucher covers this). Maximum group size: 4 guests – the experience may be shared with other participants. Duration: 20–30 minutes. Theme Park and Zoo entry is not included with the gift voucher. Important Information Expectant mothers are not permitted on this experience. All VIP Experiences are non-transferable and non-refundable. If Chessington is required to cancel your experience, we will offer a suitable alternative date. This offer cannot be combined with any other discounts, promotions, or existing bookings. Chessington reserves the right to amend or withdraw this offer at any time without notice. Contact For questions, bookings, or accessibility concerns, contact: VIPExperiences@chessington.co.uk

VIP Experiences at Chessington World of Adventures

From £16pp

Immerse yourself in unforgettable animal experiences at Chessington World of Adventures, from meerkats and penguin experiences to up-close encounters with our Southern White rhinos and Rothschild's giraffes! Treat your family to VIP Animal Experiences at Chessington Zoo and enjoy some of the most exclusive animal experiences in the UK!

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Unlock behind-the-scenes magic with our exclusive VIP On Park Experiences, where adventure and history collide.

Climb high on the Chessington Tiger Rock Lift Hill for stunning bird’s eye views across the Theme Park. Take a behind-the-scenes tour of one of our most iconic and thrilling rides, the Chessington Vampire, and experience the park like never before.

Don’t miss out on our exclusive Chessington VIP experiences and make your visit unforgettable!

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Upgrade your adventure with a Chessington VIP Gold or Silver package, PURRRfect for those looking to elevate their experience.

Enjoy benefits like complimentary priority parking, Reserve & Ride, a digital photo pass and much more with our VIP passes. Make your visit to Chessington World of Adventures truly special!

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Celebrate your birthday on the WILD side at Chessington World of Adventures Resort! Host your party in the Serengeti Suite or Dragon’s Playhouse for an unforgettable birthday celebration.

Enjoy PAWsome birthday parties with animal meet & greets, exciting party games, and much more - make your birthday extra special at Chessington!

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If you would like further assistance please get in touch by emailing us at VIPexperiences@chessington.co.uk to speak to the VIP team.

As a Chessington Annual Passholder, Merlin Passholder, or guest staying at our Safari & Azteca Resort Hotels, enjoy 20% off exclusive VIP animal experiences!

Dive into unforgettable adventures like the penguin experience, meerkat experience, or behind-the-scenes tours at Chessington Zoo. Take advantage of this special offer and get closer to the Chessington animals, including giraffe feeding and more!

Whether you're looking for a unique birthday gift or a just want to treat your loved one or little monkeys to a GRRReat VIP Animal Experience, you can buy our VIP Animal Experiences as gift vouchers for them to redeem when they choose!

Purchase our Giraffe Feeding Experiences Gift Vouchers online today. All our other Chessington Animal Experiences can be purchased as a Gift Voucher by contacting our team via VIPExperiences@chessington.co.uk

All VIP experiences are non refundable and non transferable.
Any discounts can not be applied after purchase and partial refunds will not be given.
A promotional discount can not be applied on top of pre-existing discounts (e.g. Annual Pass).
We reserve the right to modify or cancel VIP experiences with no prior warning; all animals are subject to availability due to factors including, but not limited to health and weather restrictions.
We reserve the right to cancel your experience if you fail to arrive at your designated meeting point by the time advised. In this instance the experience will not be rescheduled.
Some experiences may not be suitable or may present challenges for some guests with disabilities, and we strongly advise contacting the team in advance with any enquiries or concerns.
Expectant mothers are not permitted on any VIP experience.
Hands must be washed after coming in contact with any animals. Do not touch your lips, eyes or face while in these areas. Hand sanitiser & hand washing facilities are provided.
Staff must be alerted immediately to any cuts, abrasions or bites which occur during the experience.
All instructions given by the team must be followed. Any guests not following instructions will be removed from the experience and possibly the Resort.
Chessington World of Adventures Resort accepts no responsibility for any loss and/or damage while on our premises.
All Experiences have a strict minimum age. Young adventurers (under the age of 16) must be accompanied by an adult (aged 16+) with a VIP experience ticket for the same date/time/experience.
Any additional adults will not be able to observe the experience and will need to purchase additional day tickets if they would like to join the guests afterwards.

Buy One Get One Free – White Rhino Encounter Gift Voucher
Terms & Conditions

About the Offer

Purchase 1 White Rhino Encounter Gift Voucher and receive another one free as part of this limited-time promotion.
Upon purchase of one VIP White Rhino Encounter Gift Voucher on Chessington.com, the VIP Experiences Team will email you with two e-vouchers, each valid for one participant.
This offer is only valid on new VIP White Rhino Encounter Gift Voucher purchases made between 09:00 6th June and 23:59 16th June 2025.

Validity & Redemption

The e-voucher is valid for 12 months from the date of purchase.
The experience must be redeemed and taken within this 12-month period.
The e-vouchers issued will be valid for 2 guests to book the VIP White Rhino Encounter together.
The e-vouchers must be redeemed for the same date and time and cannot be redeemed separately.
To redeem your gift voucher, you must contact VIPExperiences@chessington.co.uk at least 7 working days before your preferred experience date.

Experience Information

Minimum age to take part in the encounter: 10 years old.
Guests aged 10–16 must be accompanied by a full-paying adult aged 16+.
Minimum group size: 2 guests per encounter (your e-voucher covers this).
Maximum group size: 4 guests – the experience may be shared with other participants.
Duration: 20–30 minutes.
Theme Park and Zoo entry is not included with the gift voucher.

Important Information

Expectant mothers are not permitted on this experience.
All VIP Experiences are non-transferable and non-refundable.
If Chessington is required to cancel your experience, we will offer a suitable alternative date.
This offer cannot be combined with any other discounts, promotions, or existing bookings.
Chessington reserves the right to amend or withdraw this offer at any time without notice.
Contact

For questions, bookings, or accessibility concerns, contact:
VIPExperiences@chessington.co.uk

You can meet meerkats, Sulcata Tortoises, Amur Tigers, giraffes, gorillas and many more during one of our VIP animal experiences.

Yes, you can upgrade to selected Chessington VIP experiences on the day. However, we strongly recommend booking your experience in advance to avoid disappointment.

Yes, there are age restrictions for certain Chessington VIP Experiences. To find out more about the age restrictions for VIP animal experiences, please click here.