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Security Information

Gorilla Dimisi

SECURITY CHECKS

We take the safety and security of all our adventurers very seriously and have a number of security measures in place for the protection of our adventurers and staff.

We recommend if you are coming to Chessington World of Adventures Resort, you arrive in plenty of time to pass through our enhanced security checks. This necessary action may cause a slight delay, however we hope you understand that the safety of our guests is our main priority.

Our security team are here for your safety.  Please cooperate fully with all security checks and support these vital members of our team as they carry out important work to keep us all safe.

Ankole

ENHANCED BAG & PERSONAL BELONGING CHECKS

To make your visit as safe, secure and enjoyable as possible we have enhanced security checks. These include bag and personal belonging checks, which will be carried out for all guests prior to entry into Chessington World of Adventures Resort.

All bags and belongings will be searched and screened before being allowed in. This is to ensure prohibited items are not brought into the Resort.

We also carry out enhanced searches where you will be asked to remove all items from your pocket and place them in the trays provided. You will then be screened by one of the team.

Below is guidance on what cannot be brought into Chessington World of Adventures Resort. Please be aware this list is not exhaustive and is subject to change.

Serval

PROHIBITED ITEMS

Items that CANNOT be taken into Chessington World of Adventures Resort:

  • Any item deemed to be a weapon
  • Fireworks and/or smoke bombs
  • Glass bottles or other articles which may cause injury and/or be deemed offensive or dangerous
  • Sharp objects or anything which may be considered a security risk including knives, penknives, scissors, corkscrews, metal nail files, toy or replica guns.
  • Intoxicating liquor
  • Illegal substances and/or legal highs
  • Skateboards, scooters and rollerblades

For further details, please refer to our Terms and Conditions.

Giraffe Napoli

WHAT ELSE DO WE DO TO KEEP YOU SAFE?

There are a lot of security measures you can see and of course the ones you can’t. We monitor the whole Resort 24 hours a day and our dedicated staff are trained to ensure all our adventurers have a safe, secure and enjoyable time. We are proud to work very closely with the Metropolitan Police Service and members of the security services to ensure our security procedures are up to date and following best practice. As a matter of course, our security team are in regular contact with specialist Government security agencies who provide regular briefings and training to our staff.