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VIP ANIMAL EXPERIENCES

We're very excited to welcome you back, see below some new precautions we've added to keep you and our animals safe as you enjoy your VIP Experience.

  • All guests must be temperature checked prior to hosting/taking part in any VIP Experience.
  • All guest’s hands must be washed/sanitised prior to starting and after a VIP experience.
  • Face masks are mandatory* for all participants – Please bring your own face covering or buy from our gift shop.
  • All guests within proximity to our animals must also wear protective gloves which shall be provided.
  • Social distancing must always be adhered to by guests when in proximity of staff and other guest groups. Full instructions will be given prior to any VIP Experience to ensure their own, our staff and our animals safety.
  • Limited capacities have been introduced to all experiences

*If you are unable to wear face masks for any reason please contact the team before booking.

LEARN ABOUT OUR INCREDIBLE 2,000KG RHINOS, NEAR THREATENED SPECIES FROM OUR EXPERT ZOO TEAM

  • 20 - 30 Minute Encounter (Min age 10+)
  • Min group size of 2, max group size of 4 people (photo identification for 16+ required)
  • Theme Park & Zoo entry is not included

MEET ONE OF THE LARGEST CATS IN THE WORLD! COME FACE TO FACE WITH THIS ENDANGERED BIG CAT, ORIGINALLY FROM RUSSIA

  • 20 - 30 Minute Encounter (Min Age 10+)
  • Min group size of 2, max group size of 4 people
  • Theme Park & Zoo entry is not included

TREK THROUGH THE WANYAMA RESERVE & MEET OUR GIRAFFE, ANKOLE CATTLE & MEERKATS

  • 1 hour encounter (min age 7+)
  • Min group size of 2, max group size of 4 people
  • Long trousers and closed toe shoes must be worn
  • Theme Park & Zoo entry is not included

JOIN OUR ZOO TEAM FOR THE DAY AS AN HONORARY KEEPER!

  • 4 hour experience (Min Age 7, Max Age 16)
  • Max 2 children (from same household)
  • Includes park entry for participating children

TRULY SPECIAL EXPERIENCE, HAND FEEDING OUR MAJESTIC ROTHSCHILD GIRAFFES

  • 20 - 30 min encounter (min age 5+)
  • Min group size of 2, max group size of 6 people
  • Theme Park & Zoo entry is not included

TAKE ONE OF OUR ADORABLE SKUNKS FOR A WALK AROUND THE PARK

  • 20 - 30 min encounter (min age 5+)
  • Min group size of 2, max group size of 4 people
  • Theme Park & Zoo entry is not included

HANDS ON FEEDING EXPERIENCE & LEARN ABOUT THE WORLD'S LARGEST RODENT

  • Theme Park & Zoo entry is not included
  • 20 - 30 min encounter (min age 5+)
  • Max group size of 4 people
  • Long trousers and closed toe shoes must be worn

A UNIQUE OPPORTUNITY TO HAND FEED OUR HUMBOLDT PENGUINS AT THE WATER'S EDGE

  • 20 - 30 min encounter (min age 7+)
  • Only 2 people in group
  • Long trousers and closed toe shoes must be worn
  • Theme Park & Zoo entry is not included

FEED ONE OF THE MOST ENDANGERED DISTINCT POPULATIONS OF GIRAFFE FROM OUR SAFARI TRUCK

  • 20 - 30 Minute Encounter (Min age 5+)
  • Min group size of 2, max group size of 6 people
  • Theme Park & Zoo entry is not included

GET UP CLOSE AND PERSONAL WITH RED & ROO, OUR RESIDENT RED FOXES

  • 20-30 Minute Encounter (Min Age 12+)
  • Max group size of 2 people
  • Theme Park & Zoo Entry is not included
  • Contact us via email to book!

MEET AND FEED OUR IMPRESSIVE ANKOLE CATTLE IN THIS UNIQUE EXPERIENCE!

  • 10 - 15 min encounter (min age 3+)
  • Min group size of 2, max group size of 4 people
  • Theme Park & Zoo entry is not included
Giraffe Safari Feed

ANNUAL PASS & HOTEL DISCOUNT

As a Merlin or Chessington Annual Passholder, or if you're staying in our Resort Hotel or Explorer Glamping, you can enjoy a ROARSOME discount of 20% off VIP Animal Experiences!

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ANIMAL EXPERIENCE GIFT VOUCHERS

Whether you're after a birthday gift or a just want to treat your loved one or little monkey's to a GRRReat VIP Animal Experience, you can buy our VIP Animal Experiences as gift vouchers for them to redeem when they choose!

Our Junior Keeper for a Day and Giraffe Feeding Experiences can be purchased online now.  All our other VIP Animal Experiences can be purchased as a Gift Voucher by contacting our team via VIPExperiences@chessington.co.uk 

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BESPOKE PACKAGES

From Marriage proposals to fulfilling your WILDest animal dreams, we can customise a package to suit you! Contact us on VIPExperiences@chessington.co.uk 

If you would like further assistance please get in touch by emailing us at VIPexperiences@chessington.co.uk to speak to the VIP team.

Terms and Conditions

White Rhino Encounter

Guests must be aged 10+ to do the White Rhino Encounter. Encounter duration is 20 minutes and may be shared with other guests, the maximum group size will be 4. Photo identification is required for all guests aged 16+ (the VIP Experiences Team will contact you once you have made your booking to discuss further details) and is required for Health, Safety and Security reasons. Failure to provide valid identification will result in cancellation of your experience with no refund. Adventurers between the age of 10-16 years will require an adult (16+) with a valid experience ticket for the time and date of the experience. Due to the Nature of some of our experiences the encounter may not be suitable for non-ambulant adventures, please contact the team directly prior to your booking.

Amur Tiger Encounter

Guests must be aged 10+ to do the Amur Tiger Encounter. Encounter duration is 20 minutes and may be shared with other guests, the maximum group size will be 4. Adventurers between the age of 10 - 16 years will require an adult (16+) with a valid experience ticket for the time and date of the experience. Due to the Nature of some of our experiences the encounter may not be suitable for non-ambulant adventures, please contact the team directly prior to your booking.

Giraffe Safari

Guests must be aged 5+ to do the Giraffe Safari. Encounter duration is 20 minutes and for up to 8 people at any one time. Adventurers between the ages of 5 - 12 years will require an adult (16+) with a valid experience ticket for the time and date of the experience. Due to the Nature of some of our experiences the encounter may not be suitable for non-ambulant adventures, please contact the team directly prior to your booking. Tours may vary depending on animal availability and in adverse weather conditions may have to be moved indoors.

African Animal Safari

Guests must be aged 5+ to do the Giraffe Safari. Encounter duration is 30 mins and for up to 8 people at any one time. Adventurers between the ages of 5 - 12 years will require an adult (16+) with a valid experience ticket for the time and date of the experience. Due to the Nature of some of our experiences the encounter may not be suitable for non-ambulant adventures, please contact the team directly prior to your booking. Tours may vary depending on animal availability and in adverse weather conditions may have to be moved indoors.

Ankole Cattle Encounter

Guests must be aged 3+ to do the Ankole Cattle Encounter. Encounter duration is 20 – 30 mins and may be shared with other guests, the maximum group size will be 4. Adventurers under the age of 16 years will require a full paying adult (18+) with a valid experience ticket for the time and date of the experience.

Winter African Animal Tour

Guests must be aged 7+ to do the Winter African Animal Tour. The tour duration is 1 hour and for up to 4 people at any one time. Adventurers between the ages of 7 - 12 years will require an adult (16+) with a valid experience ticket for the time and date of the experience. Due to the Nature of some of our experiences the encounter may not be suitable for non-ambulant adventures, please contact the team directly prior to your booking. Tours may vary depending on animal availability and adverse weather conditions. Guests must wear long trousers and closed toed shoes.

Capybara Feed

Guests must be aged 5+ to feed the capybaras. The experience is 20 minutes and for up to 4 people at any one time. Adventurers between the ages of 5 - 16 years will require an adult (16+) with a valid experience ticket for the time and date of the experience. Due to the Nature of some of our experiences the encounter may not be suitable for non-ambulant adventures, please contact the team directly prior to your booking.

Giraffe Feed

Guests must be aged 5+ to feed the giraffes. The experience will last approximately 20 minutes and for up to 15 people at any one time. Adventurers between the ages of 5 - 12 years will require an adult (16+) with a valid experience ticket for the time and date of the experience. Due to the Nature of some of our experiences the encounter may not be suitable for non-ambulant adventures, please contact the team directly prior to your booking.

Penguin Encounter

Guests must be aged 7+ to do the penguin encounter. The experience will last approximately 20 minutes and for up to 4 people at any one time. Adventurers between the ages of 7 - 16 years will require an adult (16+) with a valid experience ticket for the time and date of the experience. Guests must wear long trousers and closed toed shoes. Due to the Nature of some of our experiences the encounter may not be suitable for non-ambulant adventures, please contact the team directly prior to your booking.

Skunk Walk

Guests must be aged 5+ to do the skunk meet and greet. The experience will last approximately 20 minutes and for up to 4 people at any one time. Adventurers between the ages of 5 - 16 years will require an adult (16+) with a valid experience ticket for the time and date of the experience. Due to the Nature of some of our experiences the encounter may not be suitable for non-ambulant adventures, please contact the team directly prior to your booking.

General

  • Theme Park and Zoo Entry is not included with Animal Experiences.
  • Annual Pass and hotel/glamping discounts cannot be used in conjunction with any other offer.
  • Additional guests without a valid ticket will not be permitted on the experience.
  • It is the Guests responsibility to book the correct tickets with the correct discount. We are unable to refund or partially refund tickets.
  • All animal are subject to availability and we reserve the right to cancel, change or rebook experience with no prior warning.
  • Tickets are non-transferable and non-refundable.
  • Pregnant women are not permitted on any of our VIP Experiences.
  • All guests must wash their hands after coming into contact with any animal area. Guests are advised against touching their lips, eyes or face whilst in these areas.
  • All cuts, abrasions or bites which occur during your visit, no matter how small must be treated and covered immediately and will require medical attention and a log of the incident placed in the company’s accident book.
  • If at any point during your experience, you feel uncomfortable or begin to feel unwell, please inform a member of staff immediately.
  • Any instructions that are given by your guide or by a keeper must be carried out implicity, bearing in mind that ALL animals can be potentially dangerous. We reserve the right to exclude any participants from the experience who do not follow these instructions.
  • Chessington World of Adventures Resort accepts no responsibility for any loss and/or damage however arising whilst on our premises.
  • Zoo keeping can be a hazardous occupation. Chessington World of Adventures Resort will endeavour to ensure that you are not exposed to any unnecessarily risks during your time with us but we will not be held liable for any injury caused by any elements of your experience. Animals can never be guaranteed to behave in a predictable manner. It is the responsibility of the guest to highlight any part of the experience that they feel will be too uncomfortable or difficult for them to undertake.