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Update 21/12/2020

Following the recent update from the Government in response to COVID-19, confirming that London and subsequently the Resort is subject to Tier 4: Stay at Home local restrictions, unfortunately the Resort is temporarily closed.

While we had been looking forward to welcoming you, our guests, for safe, festive fun at our Winter’s Tail event, the health and wellbeing of you, our staff and animals in our care is our top priority.

Further information can be found here.

Full Day

Father Christmas Grotto

Meet Father Christmas in his enchanting grotto, and this year, wander through his top secret Toy Workshop to choose a present. Each ticket includes entry to the Grotto and for your children to meet Father Christmas at a ‘snow-cial’ distance. Following ‘Hands. Face. Space’, Father Christmas, while wearing gloves, will also regularly clean his hands with hand ‘santa-tiser’ and wear a festive face mask, which the Elves will ask you to do too.

Father Christmas Grotto will only be running for visits up to 24th December.

Surrey Christmas Market

Christmas Market

Load up on festive treats at our numerous Christmas Market stalls!  Experience one of the UK's newest Christmas Markets as part of Winter's Tail at Chessington World of Adventure's Resort.  

Stalls available include Hot Chocolate & Brownies, a Crepes and Waffles Challet and an authentic and traditional German Swing Grill serving Bratwurst - and plenty more!    

An unforgettable Christmas Market Near London

Elmers Christmas Story Time

Elmer’s Christmas – Story Time

Christmas is fast approaching, and excitement is stirring amongst the young elephants for the big day! This year Elmer has an extra special treat in store… Join us on The Mini Stage this year, where our favourite patchwork elephant stars in his very own festive story as we bring the delightfully fun ‘Elmer’s Christmas’ book by David McKee to life - you may even encounter the hero himself from a ‘snow-cial’ distance!

Elmer's Christmas - Story Time will only be running for visits up to 24th December. 

Magical Christmas Kitchen 02

FREE cookie, hot drink and snack

Unfortunately Mrs Christmas has had to close the door to her Magical Christmas Kitchen due to a change to local restrictions, however children can still get their FREE pre-wrapped cookie and grown-ups can also get their complimentary hot drink and snack from the collection point in Mexicana.      


Because of a change to local restrictions, unfortunately The Gruffalo River Ride Adventure and Room on the Broom – A Magical Journey can no longer open, however these have been replaced with Jungle Rangers and Sea Dragons.

The Wild Christmas Panto can also no longer take to The Mane Stage and unfortunately SEA LIFE is unavailable, however ‘yule’ not want to miss extra talks from our Zoo Team.   



PEAK DATES (5th, 6th, 12th, 13th, 19th - 23rd December)

  • £35

OFF PEAK DATES (14th, 17th, 18th, 24th December)

  • £20

POST CHRISTMAS TICKETS (27th December - 4th January)

  • £20

Please note Father Christmas Grotto and Elmer's Christmas Story Time will not be running from 27th December - 4th January.



PEAK DATES (5th, 6th, 12th, 13th, 19th - 23rd December)

  • £20

OFF PEAK DATES (14th, 17th, 18th, 24th December)

  • £15


  • Annual passholders must pre-book a ticket for entry. Please click on the link below to pre-book your post Christmas Winter’s Tail ticket.
  • Be mindful of the impact of over-booking…

    It might sound a bit ‘bah humbug’, but please do not pre-book more tickets than you intend to use and deprive other Passholders. We want as many of you to enjoy Winter’s Tail post-Christmas as the dedicated, daily Passholder allocation allows.

Christmas (4 Of 15)


Experience Christmas magic and make special memories with one of our Festive Hosts, who will escort you on your VIP Christmas at Chessington!

Your magical experience includes:

  • Full day entry to our Christmas event
  • Priority parking
  • Personal belongings storage
  • Fastrack park entrance
  • 4 hours of Christmas magic with a personal host*
  • VIP ride access, so you can beat the queues*
  • Priority Father Christmas visit, with all children receiving a bespoke gift*
  • Premium dining package & unlimited hot and cold drink refills*
  • Souvenir Grotto photo*
  • Priority seating at resort shows*
  • VIP Animal Experience with our furry friends
  • Exclusive VIP pop badge 

* Available during your 4-hour hosted experience.

Facemask With VBC


As a COVID-secure venue, this year we’ve welcomed lots of guests safely to the Resort, introducing new hygiene and safety measures that remain in place to ensure you can enjoy safe, festive fun with your nearest and ‘deer-est’, while also protecting our staff and the animals in our care.

‘Snow’ before you go! We continue to monitor Government guidance closely, therefore please check our website before your visit, which we update with the latest information and advice.

Find out more

Terms & Conditions

Tickets are subject to availability. Father Christmas Grotto and Toy Workshop, plus Elmer's Christmas Story Time will run until 24th December 2020. £20 tickets are available only on off peak dates. 

Children under 12 months are entitled to free entry (with pre-booked ticket) but are not entitled to a gift from the toy workshop or a cookie.

Carers are entitled to free entry (with pre-booked ticket) to accompany guest with relevant documentation of additional needs, but are not entitled to free hot drink or snack.

Rides and attractions subject to availability.

© 1999 & TM Julia Donaldson & Axel Scheffler. Licensed by Magic Light Pictures Ltd.