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EXTRAS

RESERVE & RIDE

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HOW DOES RESERVE & RIDE WORK?

Reserve & Ride has replaced Fastrack for 2022. It's a system that queues for you, leaving you more time to explore our ROARsome park, see the animals and enjoy the entertainment!

Using your smartphone, Reserve & Ride allows you to wait the queue time for a ride virtually, freeing you up to visit other rides, shops, restaurants and more while you're waiting for your turn. 

There are three tiers of Reserve & Ride - the higher the level, the less time you have to wait between making a reservation and riding the ride.

There are loads of benefits to Reserve & Ride:

  • Get the most out of your day and spend less time in queue lines
  • Choose from up to 17 rides 
  • Simple, easy to use system accessed right through your smartphone

NO WAITING IN LINE!

  • Offers the same wait as the physical queue
  • Reserve your space in the queue line
  • Enjoy the park's other attractions while you virtually wait

CUT WAITING TIME IN HALF

  • Reduce your virtual wait by 50%
  • Enjoy the park's other attractions while you virtually wait

FASTEST RIDE ACCESS

  • Our fastest ride access
  • Minimal waiting time, maximum time to explore
  • Plus exclusive Reserve & Ride on Rattlesnake

FREQUENTLY ASKED QUESTIONS

Reserve & Ride is a system that virtually queues for you, leaving you with more time to explore the park! Using your mobile phone, enjoy one of our three service levels: Regular, Express & Ultimate, and choose from up to 17 of our attractions. Reservations are made one at a time, and a prior reservation must have been used or cancelled before booking the next.

  1. Visit the Reserve & Ride website (chessington.reserveandride.co.uk).
  2. Select “LOGIN” on the top right corner.
  3. Enter the email address you booking is made under and enter your password – this is also where you create your password if this is your first time logging in.
  4. Activate your session by selecting the Reserve & Ride voucher box. Select “Redeem”.   
  5. Your session is now active.
  6. Select ONE ride from your choice of attractions.
  7. Receive your ride time.
  8. While you virtually wait; explore the park, visit our shops and restaurants, or, if you have time, ride a different ride.
  9. When your QR code appears you can enter via the Reserve & Ride entrance.
  10. Enjoy your ride and repeat! 

If you require assistance, please visit Guest Help & Information in Adventure Point or The Hub in Mexicana.

Rides are set as 'full' by the Reserve & Ride team when the maximum number of guests using Reserve & Ride or Ride Access Pass waiting to enter an attraction is reached. So that there is not too much of a delay in the physical Reserve & Ride queue lines, online reservations are stopped temporarily to allow the rides team to clear the queue. This should only be for a short while. We suggest trying another of your favourite rides and check back later!

Children under the age of 3 are not required to pay for Reserve & Ride. They may accompany Reserve & Ride users on reserved rides - height, weight and age restricitions permitting.

For full Terms & Conditions of our Reserve & Ride system, please click here

One-Shots allow you to use the Reserve & Ride system and get faster access to selected rides. One-Shots can be purchased via the Reserve & Ride website or at The Hub in Mexicana. They are single use and subject to availability.

Rides available as One-Shots:

  • Croc Drop
  • Dragon's Fury
  • Elmer's Flying Jumbos
  • Gruffalo River Ride Adventure
  • KOBRA
  • Room on the Broom - A Magical Journey
  • Seastorm*
  • Tiger Rock
  • Tomb Blaster
  • Vampire
  • ZUFARI: Ride into Africa!

* From May 2022

Reserve & Ride covers up to 13 of the top attractions:

  • Croc Drop
  • Dragon's Fury
  • Elmer's Flying Jumbos
  • Gruffalo River Ride Adventure
  • Jungle Rangers
  • KOBRA
  • Monkey Swinger
  • Scorpion Express
  • Seastorm
  • Tiger Rock
  • Tomb Blaster
  • Vampire
  • ZUFARI: Ride into Africa!

Exclusive to Reserve & Ride Ultimate users only: 

  • Blue Barnacle
  • Griffin's Galleon
  • Rattlesnake
  • Room on the Broom - A Magical Journey

Please be aware that the following rides are NOT included for operational reasons:

  • Adventure Tree Carousel
  • River Rafts
  • Sea Dragons
  • Tiny Truckers
  • Treetop Hoppers
  • Tuk Tuk Turmoil