Rainy Day Guarantee
If it rains continuously for an hour or more during your visit, we'll give you a FREE day ticket for a return visit within 12 months. Please note that only 1 day tickets purchased on Chessington.com are eligible for the Rainy Day Guarantee.
For full terms and conditions including tickets not eligible please see the terms and conditions at the bottom of this page.
It rained on the day of my visit - How do I get my free return visit?
Keep hold of your original tickets, pre-book your return date and bring your original ticket and pre-booked ticket for your return date for entry.
Please check our list of valid rainy days and return dates below, before you plan a return visit.
Perks of visiting on a rainy day:
- FREE return visit within 12 months! (if it rains continuously for 1 hour or longer)
- Visiting when the weather isn't so good often means the queues are shorter
Our Rainy Day Guarantee does not apply to Annual Passes or tickets purchased on the day (online or at the gate). Free return ticket doesn't include any additional products purchased for your initial visit, including (but not limited to) Hotel stays, Fastrack or Meal Deals.
Rainy Day Guarantee return visit is not valid for special events, including but not exclusive to Winter's Tail and February Half Term.
Rainy Day Visit Dates Eligible for FREE Return Visit
If you purchased a Theme Park day ticket online in advance and visited on any of the dates listed below you are eligible for a free return visit on any open day in 2021 excluding 31st July - 31st August 2021. To pre-book your return ticket please click here.
- July 2020: 25
- August 2020: 13, 15, 18, 19, 25, 27
- October 2020: 2, 4, 21, 24, 27, 28, 29, 31
- April 2021: 12
- May 2021: 15, 16, 21
- June 2021: 4, 18, 21
- July 2021: 8, 12, 25, 28, 31
- September 2021: 19
If you purchased a February Half Term or Zoo Day ticket online in advance and visited on any of the dates listed below you are eligible for a free return visit on any midweek term time date in 2021 excluding 31st July - 31st August 2021. To pre-book your return ticket please click here.
- February 2020: 8, 9 ,15, 16 & 20
- June 2020: 18, 27, 28 & 30
Please note we have relaxed our usual terms and conditions where a return visit must be within 12 months so that anyone who visited on a ‘Rainy Day’ in 2020 can return on any like for like day in 2021. See below terms and conditions for more information.
Terms and Conditions
Terms and conditions
Free tickets will only be given upon presentation of the original ticket from your first visit. Photocopies and original booking references are not acceptable. Offer only valid when it rains continuously for one (1) hour or more. Rain is recorded during Theme Park opening hours and does not include Hotel Early Rider. Weather conditions will be recorded by Chessington World of Adventures Resort and our decision will be final.
No cash alternative is available, tickets cannot be sold. This offer cannot be used in conjunction with any other offer. Return visit is subject to availability, see website for opening dates and times.
Should it rain on your return visit, tickets will not be transferable. Car park charge and park regulations apply.
To be eligible for the Rainy Day Guarantee tickets must be purchased on Chessington.com before the day of visit.
The following tickets are excluded from the Rainy Day Guarantee:
- Tickets purchased on the day
- 2pm entry tickets
- Tickets purchased as part of a short breaks package
- Tickets purchased as part of a promotion using a voucher code
- Tickets purchased through a third party
- Tickets purchased using third party reward loyalty points
- Annual Passes
- Schools tickets
- Corporate events
- Park buy-outs
- Merlin's Magic Wand tickets
- Complimentary tickets
- Open dated tickets