Rainy Day Guarantee
Unfortunately, wet weather can disrupt our rides and attractions. In some cases, we have to close certain rides until any bad weather passes. We cannot predetermine ride closures, but we will provide real-time updates on our App.
If Resort-wide ride availability is disrupted continuously due to rain for an hour or more during your visit, we'll give you a FREE day ticket for a return visit within 12 months. Please note that only 1 day tickets purchased on Chessington.com are eligible for the Rainy Day Guarantee.
For full terms and conditions including tickets not eligible, please see the terms and conditions at the bottom of this page.
It rained on the day of my visit - How do I get my free return visit?
Keep hold of your original tickets, pre-book your return date and bring your original ticket and pre-booked ticket for your return date for entry.
Please check our list of valid rainy days and return dates below, before you plan a return visit.
Perks of visiting on a rainy day:
- FREE return visit within 12 months! (if it rains continuously for 1 hour or longer)
- Visiting when the weather isn't so good often means the queues are shorter
Our Rainy Day Guarantee does not apply to Annual Passes or tickets purchased on the day (online or at the gate). Free return ticket doesn't include any additional products purchased for your initial visit, including (but not limited to) Hotel stays, Reserve & Ride or Meal Deals.
Rainy Day Guarantee return visit is not valid for special events, including but not exclusive to Winter's Tail and February Half Term.
Rainy Day Visit Dates Eligible for FREE Return Visit
If you purchased a ticket online in advance and visited on any of the dates listed below you are eligible for a free return visit on selected dates up to 5th November 2023, excluding 15th – 21st May 2023 and 21st August – 3rd September 2023. To pre-book your return ticket please click here.
2022
- 16th & 25th August
- 7th September
- 20th, 21st & 23rd October
2023
- 24th, 26th & 31st March
- 6th, 10th, 12th, 13th & 23rd April
- 6th & 12th May
- 18th June
- 14th, 15th, 22nd & 30th July
- 2nd & 5th August
- 20th September
*Please note that your rainy day ticket will only be valid up to 12 months, i.e. guests that visited on 15th May 2022 must book their return ticket to visit before 14th May 2023.
Terms and Conditions
Free tickets will only be given upon presentation of the original ticket from your first visit. Photocopies and original booking references are not acceptable. Offer only valid when it rains continuously for one (1) hour or more. Rain is recorded during Theme Park opening hours and does not include Hotel Early Rider. Weather conditions will be recorded by Chessington World of Adventures Resort and our decision will be final.
No cash alternative is available, tickets cannot be sold. This offer cannot be used in conjunction with any other offer. Return visit is subject to availability, see website for opening dates and times.
Should it rain on your return visit, tickets will not be transferable. Car park charge and park regulations apply.
To be eligible for the Rainy Day Guarantee tickets must be purchased on Chessington.com before the day of visit.
The following tickets are excluded from the Rainy Day Guarantee:
- Tickets purchased on the day
- 2pm entry tickets
- Tickets purchased as part of a short breaks package
- Tickets purchased as part of a promotion using a voucher code
- Tickets purchased through a third party
- Tickets purchased using third party reward loyalty points
- Annual Passes
- Schools tickets
- Corporate events
- Park buy-outs
- Merlin's Magic Wand tickets
- Complimentary tickets
- Open dated tickets
