Guest Contact Form
If you've got a question ahead of your visit, you can contact us through submitting a request!
You'll see this option pop up at the bottom of your screen when we have advisers available to chat – generally this is available between 10am – 4pm daily.
Short Breaks & Hotel Stays
Are you looking for a short break or have a query about your booking? Check our help centre.
Drop Us A Line
If you need to reach out to us by phone, you can call us on 0371 663 4477.
Phone lines are open Monday – Friday, 10am to 4pm. Please note we cannot sell tickets on this number or handle hotel/short break queries.
If you would like to feedback on a visit or any part of your experience at Chessington World of Adventures Resort, please complete our Guest Feedback form.
Typically, we personally respond to emails within 7 days. To help us investigate fully, please ensure you provide us with proof of visit such as tickets or receipts
To ensure that we are able to investigate your feedback fully, please contact us within 6 weeks of your visit. We regret that we are unable to assist with feedback after this time