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ANNUAL PASSHOLDER UPDATE

The latest information and FAQs for our passholders

ANNUAL PASSHOLDER UPDATE

In line with the Government response to COVID-19 and its 4-step plan, the Resort is planned to reopen on 12th April. On this note, we’re excited to share a date for your diary – the first wave of Passholder pre-book tickets will be live from Monday 8th March via our brand-new pre-booking portal. Following your ideas and suggestions, alongside pre-booking your free tickets this new system will also allow you to change the date of your pre-booked tickets or cancel your tickets if your plans change. If you are a Merlin Annual Pass or Chessington Annual Pass holder please click here for the latest information regarding the new booking portal.

FAQs

The first wave of Passholder pre-book tickets will be live from Monday 8th March via our brand-new pre-booking portal. Please click here for the latest information regarding the new booking portal. This information is relevant for both Merlin Annual Pass and Chessington Annual Pass holders.

 

 

Yes, we have applied multiple extensions to account for time lost due to temporary  closures in accordance with Government advice throughout the past year, including the most recent period. This means that your new expiry date will be different to the one currently printed on your card. Extensions have been applied automatically and you do not need to do anything to activate this.

If you are unsure of your new expiry date following previous extensions, you can check your new pass expiry date here for Chessington Annual Pass holders or if you have a Merlin Annual Pass, check here.

As we want to provide the very best experience for all of our Passholders, we are currently not selling new Chessington Annual Passes, or Merlin Gold or Platinum Annual Passes at this time whilst social distancing is expected to remain once our attractions reopen. This is to keep all of our guests and staff safe, in line with Government advice.