Annual Pass Terms and Conditions

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CHESSINGTON ANNUAL PASS TERMS & CONDITIONS 2017

By using a Chessington World of Adventures Resort (‘Chessington’) Annual Pass you accept these Terms and Conditions of use:

AN ANNUAL PASS WILL ONLY BE VALID WHEN USED AND/OR PRESENTED BY THE NAMED HOLDER AND WHEN DISPLAYING A PHOTOGRAPH, WHICH MUST BE A TRUE LIKENESS OF THE HOLDER. MISUSE WILL RESULT IN THE ANNUAL PASS BEING WITHDRAWN.

1. The Chessington Annual Pass is only valid at Chessington World of Adventures Resort. 2. Each Annual Pass holder will be issued with his or her own Annual Pass. 3. Annual Passes are non-transferable and cannot be sold or given away to a third party. 4. A Chessington Family Annual Pass entitles a maximum of 2 individuals (12 years and over) in a family of 3, 4 or 5 Chessington Family Annual Pass. Each family member will be issued his or her own Annual Pass. 5. The Chessington Annual Pass is valid for 12 months from the date of issue (‘the Validity Period’). Opening dates for our 2017 Theme Park season are: 17th March until 31st October (with selected closed dates - please see Chessington.com for more details), Zoo Days are: 7th, 8th, 14th, 15th, 21st, 22nd, 28th, 29th January; 4th, 5th, 11th – 19th, 25th, 26th February; 4th March; 4th, 5th, 11th, 12th, 18th, 19th, 25th, 26th November; 26th - 31st December. All dates are subject to change, please check full terms and conditions and Chessington.com for the latest opening dates and times. 6. Access to special events, including but not limited to Chessington Winter’s Tail, may be subject to an additional charge. Winter’s Tail dates in 2017 are 2nd – 3rd, 9th – 10th, 14th – 24th December 2017. 7. Chessington reserves the right to close or remove entire facilities within Chessington for any reason, including (but not limited to) special events or private functions, or for technical and/or operational reasons. 8. The Chessington Annual Pass will entitle the holder to unlimited entry to Chessington for the validity period. 9. The Chessington Annual Pass will entitle the holder to 20% discount at restaurants and retail outlets on park. Chessington outlets only. Excludes any of the photography units and paid for games. Excludes cigarettes and cameras. 10. This pass does not include car parking. 11. Visitors under 12 years of age to Chessington must be accompanied by an individual aged 18 years of age or over. 12. Visitors under 3 years of age may enter Chessington free of charge. 13. Photocopies of Annual Passes will not be accepted. 14. All Chessington Annual Passes remain the property of Chessington and Merlin Entertainments Group and can be withdrawn in the event of fraud or misuse, or can be withdrawn from any person whose conduct is deemed to be inappropriate at the absolute discretion of management. Should your pass be withdrawn then the correct appeal procedure should be adopted should you want the Annual Pass returned. Inappropriate conduct includes, but is not limited to, allowing a third party to attempt to gain access to Chessington with an Annual Pass of which they are not the valid holder. The management of Chessington reserves the right to refuse admission for any reason. 15. Failure to present a valid Chessington Annual Pass will result in a charge of the “on the day” admission rate, which will be non-refundable. 16. Refunds are not available in any circumstances. For the avoidance of doubt, the full value or any part value of the Annual Pass will not be refunded if any or part of Chessington are removed or closed during the year. 17. Chessington Annual Passes cannot be used in conjunction with any promotional offer, voucher or advance booking. 18. Lost Annual Passes should be reported to Chessington immediately. 19. In the event of a lost Annual Pass, Chessington will re-issue a replacement card. Up to two replacement cards can be issued during the Validity Period. New cards will only be issued at Chessington. An administration fee of £10 per Annual Pass will be charged for the re-issue of lost cards. 20. Height, size and ages restrictions apply to certain rides and attractions. 21. By using a Chessington Annual Pass you agree to adhere to park regulations currently in force at Chessington.

CHESSINGTON ADULT & PRE-SCHOOLER ANNUAL PASS TERMS & CONDITIONS 2017

By using a Chessington Adult & Pre-schooler Annual Pass you accept these Terms and Conditions of use:

AN ANNUAL PASS WILL ONLY BE VALID WHEN USED AND/OR PRESENTED BY THE NAMED HOLDER AND WHENDISPLAYING A PHOTOGRAPH, WHICH MUST BE A TRUE LIKENESS OF THE HOLDER. MISUSE WILL RESULT IN THE ANNUAL PASS BEING WITHDRAWN.

1. The Chessington Adult & Pre-schooler Annual Pass is only valid at Chessington World of Adventures Resort. 2. Each Annual Passholder will be issued with his or her own Annual Pass. Child must be under the age of six and be visiting with an Adult holding their own valid Adult & Pre-schooler Annual Pass. Visitors under the age of 3 may enter Chessington free of charge. 3. Annual Passes are non-transferable and cannot be sold or given away to a third party. 4. The Chessington Adult & Pre-schooler Annual Pass is valid for 12 months from the date of issue (‘the Validity Period’) and is limited to off peak times only. In 2017 the dates the pass is valid are: Theme Park dates are 20th, 23rd – 24th, 27th – 31st March; 18th – 21st, 24th, 27th – 28th April; 2nd, 4th – 5th, 8th, 11th – 12th, 15th, 18th – 19th, 22nd - 26th May; 5th – 9th, 12th – 16th, 19th – 23rd, 26th – 30th June; 3rd – 7th, 10th – 14th, 17th – 21st July; 5th – 8th, 11th, 14th – 15th, 18th, 21st – 22nd, 25th, 28th – 29th September; 2nd, 5th – 6th, 9th, 12th – 13th, 16th – 19th October. 2017 Zoo Days dates are 7th, 8th, 14th, 15th, 21st, 22nd, 28th, 29th January; 4th, 5th, 25th, 26th February; 4th March; 4th, 5th, 11th, 12th, 18th, 19th, 25th, 26th November. All dates are subject to change, please check full terms and conditions and Chessington.com for the latest opening dates and times. 5. Access to special events, including but not limited to Chessington Winter’s Tail, may be subject to an additional charge. Winter’s Tail dates in 2017 are 2nd – 3rd, 9th – 10th, 14th – 24th December 2017. 6. Chessington reserves the right to close or remove entire facilities within Chessington for any reason, including (but not limited to) special events or private functions, or for technical and/or operational reasons. 7. The Chessington Adult & Pre-schooler Annual Pass will entitle the holder to 20% discount at restaurants and retail outlets on park. Chessington outlets only. Excludes any of the photography units and paid for games. Excludes cigarettes and cameras. 8. The pass does not include car parking. 9. Visitors under 12 years of age to Chessington must be accompanied by an individual aged 18 years of age or over. 10. Photocopies of Annual Passes will not be accepted. 11. All Chessington Adult & Pre-schooler Annual Passes remain the property of Chessington and Merlin Entertainments Group and can be withdrawn in the event of fraud or misuse, or can be withdrawn from any person whose conduct is deemed to be inappropriate at the absolute discretion of management. Should your pass be withdrawn then the correct appeal procedure should be adopted should you want the Annual Pass returned. Inappropriate conduct includes, but is not limited to allowing a third party to attempt to gain access to Chessington with an Annual Pass of which they are not the valid holder. The management of Chessington reserves the right to refuse admission for any reason. 12. Failure to present a valid Chessington Adult & Pre-schooler Annual Pass will result in a charge of the “on the day” admission rate, which will be non-refundable. 13. Refunds are not available in any circumstances. For the avoidance of doubt, the full value or any part value of the Annual Pass will not be refunded if any or part of Chessington are removed or closed during the year. 14. Chessington Adult & Pre-schooler Annual Passes cannot be used in conjunction with any promotional offer, voucher or advance booking. 15. Lost Annual Passes should be reported to Chessington immediately. 16. In the event of a lost Annual Pass, Chessington will re-issue a replacement card. Up to two replacement cards can be issued during the Validity Period. New cards will only be issued at Chessington. An administration fee of £10 per Annual Pass will be charged for the re-issue of lost cards. 17. Height, size and ages restrictions apply to certain rides and attractions. 18. By using a Chessington Adult & Pre-schooler Annual Pass you agree to adhere to park regulations currently in force at Chessington.