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Annual Pass Terms & Conditions

GOLD CHESSINGTON ANNUAL PASS TERMS & CONDITIONS 2021

By using a Chessington World of Adventures Resort (‘Chessington’) Annual Pass you accept these Terms and Conditions of use:

A Gold Chessington Annual Pass will only be valid when it is used and/or presented by the named holder, it displays a clear photograph which must be a true likeness of the named holder, and it is within the Validity Period (as defined in Term 5).

Any use or attempted use of a Gold Chessington Annual Pass in breach of these Terms or the Attraction's regulations will result in the Gold Chessington Annual Pass being revoked without a refund and/or compensation.

For the avoidance of doubt, pass sharing is a breach of these Terms and any attempted use of a Gold Chessington Annual Pass by someone other than the photographed and named holder, regardless of the reason, will result in access being refused and the Gold Chessington Annual Pass being revoked without a refund and/or compensation. For this reason, you should ensure that the Gold Chessington Annual Pass is secured where others will not have access to it.

  1. The Gold Chessington Annual Pass is only valid at Chessington World of Adventures Resort.
  2. Each Gold Chessington Annual Passholder will be issued with their own digital individual Annual Pass
  3. Annual Passes are non-transferable and cannot be sold or given away to a third party.
  4. Chessington Standard & Premium Annual Passes are valid only for those 3+ years old.
  5. The Chessington Annual Pass is valid for 12 months from the date of issue (‘the Validity Period’). Passes can be purchased online and your annual pass will be e-mailed to you with instructions for use and will be ready to start using instantly once your purchase is complete.
  6. Exclusion dates for Gold Chessington Annual Passes are as follows: 2021: August: 28th , 29th , 30th. 2022: April: 15th , 16th , 17th , 18th , 30th. May: 1st , 2nd. June: 2nd , 3rd , 4th , 5th. August: 27th , 28th , 29th. Access to secondary attractions, including but not limited to Chessington Go Ape and special events, including but not limited to Chessington Winter’s Tail, may be subject to an additional charge.
  7. Refunds on entry tickets to upgrade to Chessington Annual Passes are only valid up to the value of ticket purchased. Refunds are not valid on day tickets that are purchased as part of a short break package.
  8. Chessington reserves the right to close or remove entire facilities within Chessington for any reason, including (but not limited to) special events or private functions, or for technical and/or operational reasons.
  9. The Gold Chessington Annual Pass will entitle the holder to 15% off Go-Ape Chessington, 20% discount on VIP animal experiences, 20% off retail and food and beverage, and access to Merlin Holiday Club for offers and discounts on Chessington accommodation.
  10. Gold Chessington Annual Passholders are entitled to free parking on any day (subject to attraction opening dates).
  11. Visitors under 12 years of age to Chessington must be accompanied by an individual aged 18 years of age or over.
  12. Visitors under 3 years of age are free to enter Chessington.
  13. All Chessington Annual Passes remain the property of Chessington and Merlin Entertainments Group and can be withdrawn in the event of fraud or misuse, or can be withdrawn from any person whose conduct is deemed to be inappropriate at the absolute discretion of management. Should your pass be withdrawn then the correct appeal procedure should be adopted should you want the Annual Pass returned. Inappropriate conduct includes, but is not limited to, allowing a third party to attempt to gain access to Chessington with an Annual Pass of which they are not the valid holder. The management of Chessington reserves the right to refuse admission for any reason.
  14. Failure to present a valid Gold Chessington Annual Pass will result in a charge of the “on the day” admission rate, which will be non- refundable.
  15. Refunds are not available in any circumstances. For the avoidance of doubt, the full value or any part value of the Annual Pass will not be refunded if any or part of Chessington are removed or closed during the year.
  16. Chessington Annual Passes cannot be used in conjunction with any promotional offer, voucher or advance booking.
  17. Lost Annual Passes should be reported to Chessington immediately.
  18. Height, size and ages restrictions apply to certain rides and attractions.
  19. By using a Chessington Annual Pass, you agree to adhere to park regulations currently in force at Chessington.

CHESSINGTON ANNUAL PASS TERM AND CONDITIONS 2020

By using a Chessington World of Adventures Resort (‘Chessington’) Annual Pass you accept these Terms and Conditions of use:

AN ANNUAL PASS WILL ONLY BE VALID WHEN USED AND/OR PRESENTED BY THE NAMED HOLDER AND WHEN DISPLAYING A PHOTOGRAPH, WHICH MUST BE A TRUE LIKENESS OF THE HOLDER. MISUSE WILL RESULT IN THE ANNUAL PASS BEING WITHDRAWN.

  1. The Chessington Annual Pass is only valid at Chessington World of Adventures Resort.
  2. Each Chessington Annual Passholder (Standard & Premium) will be issued with their own individual Annual Pass
  3. Annual Passes are non-transferable and cannot be sold or given away to a third party.
  4. Chessington Standard & Premium Annual Passes are valid only for those 3+ years old.
  5. The Chessington Annual Pass is valid for 12 months from the date of issue (‘the Validity Period’). Passes can be purchased online and collected or issued within 8 weeks of purchase. Any passes collected outside of the 8 weeks following purchase will be considered ‘issued’ and 12 month validity starts from this date.
  6. Exclusion dates apply to Chessington Standard Annual Passholders on  Fridays, Saturdays and Sundays in August 2021. Friday 30th & Saturday 31st July 2021 is also excluded. Chessington Premium Annual Passholders are entitled to visit over these dates.
  7. Access to secondary attractions, including but not limited to Chessington Go Ape and special events, including but not limited to Chessington Winter’s Tail, may be subject to an additional charge. 
  8. Refunds on entry tickets to upgrade to Chessington Annual Passes are only valid up to the value of ticket purchased. Refunds are not valid on day tickets that are purchased as part of short break package.
  9. Chessington reserves the right to close or remove entire facilities within Chessington for any reason, including (but not limited to) special events or private functions, or for technical and/or operational reasons.
  10. The Chessington Annual Pass will entitle the holder to unlimited entry to Chessington for the validity period, bar exclusion dates referenced in point 6 for Chessington Standard Annual Passholders .
  11. The Chessington Standard & Premium Annual Pass will entitle the holder to beat the queues on entry, 15% off Go-Ape Chessington, 20% discount on VIP animal experiences and access to Merlin Holiday Club for offers and discounts on Chessington accommodation. Discount on food, beverage and retail is not available with Chessington Annual Passes.
  12. Chessington Premium Annual Passholders are entitled to free parking on any day (subject to attraction opening dates). Chessington Standard Annual Passholders are not entitled to free parking at any time.
  13. Visitors under 12 years of age to Chessington must be accompanied by an individual aged 18 years of age or over.
  14. Visitors under 3 years of age are free to enter Chessington.
  15. Photocopies of Annual Passes will not be accepted.
  16. All Chessington Annual Passes remain the property of Chessington and Merlin Entertainments Group and can be withdrawn in the event of fraud or misuse, or can be withdrawn from any person whose conduct is deemed to be inappropriate at the absolute discretion of management. Should your pass be withdrawn then the correct appeal procedure should be adopted should you want the Annual Pass returned. Inappropriate conduct includes, but is not limited to, allowing a third party to attempt to gain access to Chessington with an Annual Pass of which they are not the valid holder. The management of Chessington reserves the right to refuse admission for any reason.
  17. Failure to present a valid Chessington Annual Pass will result in a charge of the “on the day” admission rate, which will be non- refundable.
  18. Refunds are not available in any circumstances. For the avoidance of doubt, the full value or any part value of the Annual Pass will not be refunded if any or part of Chessington are removed or closed during the year.
  19. Chessington Annual Passes cannot be used in conjunction with any promotional offer, voucher or advance booking.
  20. Lost Annual Passes should be reported to Chessington immediately.
  21. In the event of a lost Annual Pass, Chessington will re-issue a replacement card. Up to two replacement cards can be issued during the Validity Period. New cards will only be issued at Chessington. An administration fee of £10 per Annual Pass will be charged for the re-issue of lost cards.
  22. Height, size and ages restrictions apply to certain rides and attractions.
  23. By using a Chessington Annual Pass, you agree to adhere to park regulations currently in force at Chessington.