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Annual Pass Terms & Conditions

CHESSINGTON ANNUAL PASS 2020

By using a Chessington World of Adventures Resort (‘Chessington’) Annual Pass you accept these Terms and Conditions of use:

AN ANNUAL PASS WILL ONLY BE VALID WHEN USED AND/OR PRESENTED BY THE NAMED HOLDER AND WHEN DISPLAYING A PHOTOGRAPH, WHICH MUST BE A TRUE LIKENESS OF THE HOLDER. MISUSE WILL RESULT IN THE ANNUAL PASS BEING WITHDRAWN.

  1. The Chessington Annual Pass is only valid at Chessington World of Adventures Resort.
  2. Each Chessington Annual Passholder (Standard & Premium) will be issued with their own individual Annual Pass
  3. Annual Passes are non-transferable and cannot be sold or given away to a third party.
  4. Chessington Standard & Premium Annual Passes are valid only for those 3+ years old.
  5. The Chessington Annual Pass is valid for 12 months from the date of issue (‘the Validity Period’). Passes can be purchased online and collected or issued within 8 weeks of purchase. Any passes collected outside of the 8 weeks following purchase will be considered ‘issued’ and 12 month validity starts from this date.
  6. Opening dates for our 2020 theme park season are: 19th March until 10th March until 1st Zoo Days are: 11th, 12, 18th, 19th, 25th & 26th January 2020; 1st, 2nd, 8th, 9th, 29th February 2020; 1st & 7th March 2020. Animal Adventures February Half Term is 15th to 23rd 2020. All dates are subject to change, please check Chessington.com for the latest opening dates and times.
  7. Exclusion dates apply to Chessington Standard Annual Passholders on Fridays, Saturdays and Sundays in August 2020 and 2021. Saturday 31st July 2021 is also excluded. Chessington Premium Annual Passholders are entitled to visit over these dates.
  8. Access to secondary attractions, including but not limited to Chessington Go Ape and special events, including but not limited to Chessington Winter’s Tail, may be subject to an additional charge. Winter’s Tail dates in 2020 are 21st, 22nd, 28th, 29th November 2020, 5th, 6th, 12th -24th December 2020. All dates are subject to change, please check Chessington.com for the latest opening dates and times.
  9. Refunds on entry tickets to upgrade to Chessington Annual Passes are only valid up to the value of ticket purchased. Refunds are not valid on day tickets that are purchased as part of short break package.
  10. Chessington reserves the right to close or remove entire facilities within Chessington for any reason, including (but not limited to) special events or private functions, or for technical and/or operational reasons.
  11. The Chessington Annual Pass will entitle the holder to unlimited entry to Chessington for the validity period, bar exclusion dates referenced in points 7 and 8 for Chessington Standard Annual Passholders .
  12. The Chessington Standard & Premium Annual Pass will entitle the holder to beat the queues on entry, 15% off Go-Ape Chessington, 20% discount on VIP animal experiences and access to Merlin Holiday Club for offers and discounts on Chessington accommodation. Discount on food, beverage and retail is not available with Chessington Annual Passes.
  13. Chessington Premium Annual Passholders are entitled to free parking on any day (subject to attraction opening dates). Chessington Standard Annual Passholders are not entitled to free parking at any time.
  14. Visitors under 12 years of age to Chessington must be accompanied by an individual aged 18 years of age or over.
  15. Visitors under 3 years of age are free to enter Chessington.
  16. Photocopies of Annual Passes will not be accepted.
  17. All Chessington Annual Passes remain the property of Chessington and Merlin Entertainments Group and can be withdrawn in the event of fraud or misuse, or can be withdrawn from any person whose conduct is deemed to be inappropriate at the absolute discretion of management. Should your pass be withdrawn then the correct appeal procedure should be adopted should you want the Annual Pass returned. Inappropriate conduct includes, but is not limited to, allowing a third party to attempt to gain access to Chessington with an Annual Pass of which they are not the valid holder. The management of Chessington reserves the right to refuse admission for any reason.
  18. Failure to present a valid Chessington Annual Pass will result in a charge of the “on the day” admission rate, which will be non- refundable.
  19. Refunds are not available in any circumstances. For the avoidance of doubt, the full value or any part value of the Annual Pass will not be refunded if any or part of Chessington are removed or closed during the year.
  20. Chessington Annual Passes cannot be used in conjunction with any promotional offer, voucher or advance booking.
  21. Lost Annual Passes should be reported to Chessington immediately.
  22. In the event of a lost Annual Pass, Chessington will re-issue a replacement card. Up to two replacement cards can be issued during the Validity Period. New cards will only be issued at Chessington. An administration fee of £10 per Annual Pass will be charged for the re-issue of lost cards.
  23. Height, size and ages restrictions apply to certain rides and attractions.
  24. By using a Chessington Annual Pass, you agree to adhere to park regulations currently in force at Chessington.

CHESSINGTON ANNUAL PASS 2019

CHESSINGTON STANDARD ANNUAL PASS TERMS & CONDITIONS 2019 (FOR PASSES BOUGHT FROM 1ST JULY 2019)

By using a Chessington World of Adventures Resort (‘Chessington’) Annual Pass you accept these Terms and Conditions of use:

AN ANNUAL PASS WILL ONLY BE VALID WHEN USED AND/OR PRESENTED BY THE NAMED HOLDER AND WHEN DISPLAYING A PHOTOGRAPH, WHICH MUST BE A TRUE LIKENESS OF THE HOLDER. MISUSE WILL RESULT IN THE ANNUAL PASS BEING WITHDRAWN.

1. The Chessington Annual Pass is only valid at Chessington World of Adventures Resort.

2. Each Annual Passholder will be issued with his or her own Annual Pass

3. Annual Passes are non-transferable and cannot be sold or given away to a third party.

4. A Chessington Annual Pass is valid for those 3+ years old.

5. The Chessington Annual Pass is valid for 12 months from the date of issue (‘the Validity Period’). Opening dates for our 2019 theme park season are: 10th March until 3rd November, Zoo Days are: 5th ,6th ,12th ,13th ,19th ,20th ,26th ,27th January; 2nd ,3rd ,9th ,10th February; 9th , 10th ,16th ,17th November 2019. Animal Adventures is from 16th – 24th February 2019. All dates are subject to change, please check full terms and conditions and Chessington.com for the latest opening dates and times.

6. Exclusion dates apply. Entry on the following dates is not included in this Annual Pass: 2nd, 3rd, 4th, 9th, 10th, 11th, 16th, 17th, 18th ,23rd ,24th ,25th ,30th ,31st August 2019; 1st September.

7. Access to secondary attractions, including but not limited to Chessington Go Ape and special events, including but not limited to Chessington Winter’s Tail, may be subject to an additional charge. Winter’s Tail dates in 2019 are 23rd, 24th, 30th November, 1st, 7th 8th and 13th – 24th December 2019.

8. Refunds on entry tickets to upgrade to Chessington Annual Passes are only valid up to the value of ticket purchased. Excludes tickets that are purchased as part of short break package. 

9. Chessington reserves the right to close or remove entire facilities within Chessington for any reason, including (but not limited to) special events or private functions, or for technical and/or operational reasons.

10. The Chessington Annual Pass will entitle the holder to unlimited entry to Chessington for the validity period, bar exclusion dates referenced in points 6 and 7.

11. The Chessington Annual Pass will entitle the holder to beat the queues on entrance, Go-Ape discount of 15%, 20% discount on VIP animal experiences and access to Merlin Holiday Club for offers and discounts on Chessington accommodation. 20% discount on food, beverage and retail is not applicable with the Off Peak or Standard Chessington Annual Pass. The passholder can also pay £10 to enter the park during August exclusion dates. Chessington Annual Passholders purchasing passes after 1st July 2019 are no longer entitled bring a friend for £10.

12. This pass does not include car parking. 

13. Visitors under 12 years of age to Chessington must be accompanied by an individual aged 18 years of age or over.

14. Visitors under 3 years of age may enter Chessington free of charge.

15. Photocopies of Annual Passes will not be accepted. 

16. All Chessington Annual Passes remain the property of Chessington and Merlin Entertainments Group and can be withdrawn in the event of fraud or misuse, or can be withdrawn from any person whose conduct is deemed to be inappropriate at the absolute discretion of management. Should your pass be withdrawn then the correct appeal procedure should be adopted should you want the Annual Pass returned. Inappropriate conduct includes, but is not limited to, allowing a third party to attempt to gain access to Chessington with an Annual Pass of which they are not the valid holder. The management of Chessington reserves the right to refuse admission for any reason.

17. Failure to present a valid Chessington Annual Pass will result in a charge of the “on the day” admission rate, which will be non- refundable. 

18. Refunds are not available in any circumstances. For the avoidance of doubt, the full value or any part value of the Annual Pass will not be refunded if any or part of Chessington are removed or closed during the year. 

19. Chessington Annual Passes cannot be used in conjunction with any promotional offer, voucher or advance booking. 

20. Lost Annual Passes should be reported to Chessington immediately. 

21. In the event of a lost Annual Pass, Chessington will re-issue a replacement card. Up to two replacement cards can be issued during the Validity Period. New cards will only be issued at Chessington. An administration fee of £10 per Annual Pass will be charged for the re-issue of lost cards. 

22. Height, size and ages restrictions apply to certain rides and attractions. 

23. By using a Chessington Annual Pass you agree to adhere to park regulations currently in force at Chessington.

24. Chessington Annual Passholders are not eligible for the 20% discount on food, beverages and retail.

CHESSINGTON STANDARD ANNUAL PASS TERMS & CONDITIONS 2019 (FOR PASSES BOUGHT BETWEEN 8TH FEBRUARY - 30TH JUNE)

By using a Chessington World of Adventures Resort (‘Chessington’) Annual Pass you accept these Terms and Conditions of use:

AN ANNUAL PASS WILL ONLY BE VALID WHEN USED AND/OR PRESENTED BY THE NAMED HOLDER AND WHEN DISPLAYING A PHOTOGRAPH, WHICH MUST BE A TRUE LIKENESS OF THE HOLDER. MISUSE WILL RESULT IN THE ANNUAL PASS BEING WITHDRAWN.

1. The Chessington Annual Pass is only valid at Chessington World of Adventures Resort. 

2. Each Annual Pass holder will be issued with his or her own Annual Pass 

3. Annual Passes are non-transferable and cannot be sold or given away to a third party. 

4. A Child Chessington Annual Pass is valid for those aged 3-11 years. An Adult Chessington Annual Pass is valid for those aged 12 and over. 

5. The Chessington Annual Pass is valid for 12 months from the date of issue (‘the Validity Period’). Opening dates for our 2019 theme park season are: 10th March until 3rd November, Zoo Days are: 5th ,6th ,12th ,13th ,19th ,20th ,26th ,27th January; 2nd ,3rd ,9th ,10th February; 9th , 10th ,16th ,17th November 2019. Animal Adventures is from 16th – 24th February 2019. All dates are subject to change, please check full terms and conditions and Chessington.com for the latest opening dates and times.

6. Exclusion dates apply. Entry on the following dates is not included in this Annual Pass: 2nd , 3rd ,4th,9th,10th,11th ,16th ,17th ,18th ,23rd ,24th ,25th ,30th ,31st August 2019 and 1st September 2019. 

7. Access to secondary attractions, including but not limited to Chessington Go Ape and special events, including but not limited to Chessington Winter’s Tail, may be subject to an additional charge. Winter’s Tail dates in 2019 are 23rd , 24th , 30th November, 1st, 7th 8th and 13th – 24th December 2019. 

8. Chessington reserves the right to close or remove entire facilities within Chessington for any reason, including (but not limited to) special events or private functions, or for technical and/or operational reasons. 

9. The Chessington Annual Pass will entitle the holder to unlimited entry to Chessington for the validity period bar exclusion dates referenced in points 6 and 7. 

10. The Chessington Annual Pass will entitle the holder to beat the queues on entrance, bring a friend for £10 (main park season from March - early November only, maximum of 3 guests), explorer exclusive discount vouchers (one-off), Go-Ape discount of 15%, 20% discount on VIP animal experiences and access to Merlin Holiday Club. The passholder can also pay £10 to enter the park during August exclusion dates.

11. This pass does not include car parking. 

12. Visitors under 12 years of age to Chessington must be accompanied by an individual aged 18 years of age or over. 

13. Visitors under 3 years of age may enter Chessington free of charge. 

14. Photocopies of Annual Passes will not be accepted. 

15. All Chessington Annual Passes remain the property of Chessington and Merlin Entertainments Group and can be withdrawn in the event of fraud or misuse, or can be withdrawn from any person whose conduct is deemed to be inappropriate at the absolute discretion of management. Should your pass be withdrawn then the correct appeal procedure should be adopted should you want the Annual Pass returned. Inappropriate conduct includes, but is not limited to, allowing a third party to attempt to gain access to Chessington with an Annual Pass of which they are not the valid holder. The management of Chessington reserves the right to refuse admission for any reason. 

16. Failure to present a valid Chessington Annual Pass will result in a charge of the “on the day” admission rate, which will be non- refundable. 

17. Refunds are not available in any circumstances. For the avoidance of doubt, the full value or any part value of the Annual Pass will not be refunded if any or part of Chessington are removed or closed during the year. 

18. Chessington Annual Passes cannot be used in conjunction with any promotional offer, voucher or advance booking. 

19. Lost Annual Passes should be reported to Chessington immediately. 

20. In the event of a lost Annual Pass, Chessington will re-issue a replacement card. Up to two replacement cards can be issued during the Validity Period. New cards will only be issued at Chessington. An administration fee of £10 per Annual Pass will be charged for the re-issue of lost cards. 

21. Height, size and ages restrictions apply to certain rides and attractions. 

22. By using a Chessington Annual Pass you agree to adhere to park regulations currently in force at Chessington.

23. Chessington Annual Passholders are not eligible for the 20% discount on food, beverages and retail.

CHESSINGTON OFF PEAK ANNUAL PASS TERMS & CONDITIONS 2019

By using a Chessington Adult & Pre-schooler Annual Pass you accept these Terms and Conditions of use:

AN ANNUAL PASS WILL ONLY BE VALID WHEN USED AND/OR PRESENTED BY THE NAMED HOLDER AND WHEN DISPLAYING A PHOTOGRAPH, WHICH MUST BE A TRUE LIKENESS OF THE HOLDER. MISUSE WILL RESULT IN THE ANNUAL PASS BEING WITHDRAWN.

1. The Chessington Off Peak Annual Pass is only valid at Chessington World of Adventures Resort. 

2. Each Annual Passholder will be issued with his or her own Annual Pass. Visitors under the age of 3 may enter Chessington free of charge. 

3. Annual Passes are non-transferable and cannot be sold or given away to a third party. 

4. The Chessington Off Peak Annual Pass is valid for 12 months from the date of issue (‘the Validity Period’). And is limited to off peak times only. In 2019 the dates the pass is valid are: 18th ,21st ,22nd , 25th ,28th ,29th March; 1st – 5th , 23rd – 26th , 29th April; 2nd , 3rd , 9th ,10th ,13th , 16th , 17th , 20th - 24th May; 3rd – 7th , 10th – 14th , 17th – 21st , 24th – 28th June; 5th , 8th – 12th , 15th -18th July; 3rd – 6th , 9th ,12th , 13th , 16th , 19th , 20th ,23rd , 26th 27th , 30th September. 3rd 4th 7th 10th 11th 14th 17th , 18th October. All dates are subject to change, please check full terms and conditions and Chessington.com for the latest opening dates and times. 

5. Access to secondary attractions, including but not limited to Chessington Go Ape and special events, including but not limited to Chessington Winter’s Tail, may be subject to an additional charge. Winter’s Tail dates in 2019 are 23rd , 24th , 30th November, 1st, 7th 8th and 13th – 24th December 2019. 

6. Chessington reserves the right to close or remove entire facilities within Chessington for any reason, including (but not limited to) special events or private functions, or for technical and/or operational reasons. 

7. The Chessington Off Peak Annual Pass will entitle the holder to beat the queues on entrance, coffee & cake for £3.20 in Original Sandwich Company & Coffee Hut, Go Ape Discount of 15%, VIP discount off of all animal experiences, access to Merlin Holiday Club. 

8. Refunds on entry tickets to upgrade to Chessington Annual Passes are only valid up to the value of ticket purchased. Excludes tickets that are purchased as part of short break package. 

9. The pass includes car parking during off peak periods only and at Chessington only. 

10. Visitors under 12 years of age to Chessington must be accompanied by an individual aged 18 years of age or over. 

11. Photocopies of Annual Passes will not be accepted. 

12. All Chessington Off Peak Annual Passes remain the property of Chessington and Merlin Entertainments Group and can be withdrawn in the event of fraud or misuse, or can be withdrawn from any person whose conduct is deemed to be inappropriate at the absolute discretion of management. Should your pass be withdrawn then the correct appeal procedure should be adopted should you want the Annual Pass returned. Inappropriate conduct includes, but is not limited to allowing a third party to attempt to gain access to Chessington with an Annual Pass of which they are not the valid holder. The management of Chessington reserves the right to refuse admission for any reason. 

13. Failure to present a valid Chessington Off Peak Annual Pass will result in a charge of the “on the day” admission rate, which will be non- refundable. 

14. Refunds are not available in any circumstances. For the avoidance of doubt, the full value or any part value of the Annual Pass will not be refunded if any or part of Chessington are removed or closed during the year. 

15. Chessington Off Peak Annual Passes cannot be used in conjunction with any promotional offer, voucher or advance booking. 

16. Lost Annual Passes should be reported to Chessington immediately. 

17. In the event of a lost Annual Pass, Chessington will re- issue a replacement card. Up to two replacement cards can be issued during the Validity Period. New cards will only be issued at Chessington. An administration fee of £10 per Annual Pass will be charged for the re-issue of lost cards. 

18. Height, size and ages restrictions apply to certain rides and attractions. 

19. By using a Chessington Off Peak Annual Pass you agree to adhere to park regulations currently in force at Chessington.

MERLIN ANNUAL PASS

Please find full terms and conditions here