Rainy Day Guarantee

We know when you book your tickets in advance for a specific visit date you cannot guarantee the weather. Our Rainy Day Guarantee is here to help make sure you get a great day out, even if the weather isn't too good.

This offer is only valid for tickets purchased on Chessington.com

Read on to find out more, or scroll down to find out how to take advantage of the guarantee if it rained during your visit.

What is it?

If it rains continually for an hour or more during your visit, we'll give you a free day ticket for a return visit later in the year.

This means that you can choose your date and enjoy great online savings without having to worry about the weather:

  • No more checking the weather forecast - if it rains continuously for over an hour then you can come back for FREE later in the year
  • Visiting when the weather isn't so good often means the queues are shorter
  • There are many indoor attractions and restaurants to explore

Our Rainy Day Guarentee does not apply to Open Dated Tickets (i.e. tickets which aren't restricted to a specific day) as you already have the flexibility to come on a day where the weather is better. Read on for further details and restrictions, or book tickets below:

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How can I get my free return visit?

You don't need to book again, just keep hold of your original tickets and bring them with you on one of the return visit dates below.

Please check our list of valid rainy days and return dates below, before you plan a return visit.

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Was your first visit on a Rainy Day?

The dates below are ones where the offer applies, and that we noted as having over an hour of continual rain.

  • November 2015: 7th, 14th
  • December 2015: 20th, 24th
  • January 2016: 2nd, 10th, 31st
  • February 2016: 6th, 13th, 20th
  • March 2016: 5th, 24th, 26th, 27th, 28th
  • April 2016: 6th, 7th, 9th, 11th, 15th, 16th, 25th
  • May 2016: 9th, 31st
  • June 2016: 7th, 8th, 12th, 17th, 20th, 23rd, 25th
  • July 2016: 1st, 2nd, 11th, 15th, 17th, 18th
  • August 2016: 1st, 2nd, 3rd, 12th, 21st
  • September 2016: 3rd, 4th, 10th, 16th, 22nd, 30th
  • October 2016: 1st, 16th
  • November 2016: 12th
  • January 2017: 14th, 15th

The rainy day dates above will be updated every working week, usually on Mondays.

When can you come back?

You are welcome to return for free during the dates below. Just show your original tickets at the Admissions Kiosks and they'll be happy to help.

Theme park ticket return dates in 2017 (excluding park closed dates):

  • 17th March – 31st March*
  • 18th April – 28th April*
  • 2nd May – 26th May
  • 5th June – 21st July
  • 5th September – 19th October
  • Early 2018 dates (still to be confirmed)

Zoo Day tickets return dates:

  • 7, 8, 14, 15, 21, 22, 28, 29 January 2017
  • 4, 5, 25, 26 February 2017
  • 4 March 2017
  • 4th, 5th, 11th, 12th, 18th, 19th, 25th, 26th November 2017

* If your original visit was between 07 November 2015 and 31 October 2016 then you must visit on these dates, i.e. the dates with stars.

Please check park opening times before visiting

Full T&C's and restrictions

There are a couple of restrictions in place, just to make sure we can deliver amazing adventures for all of our visitors:

2016 Rainy Day Guarantee T&C's

2016 Guarantee

If it rains at Chessington World of Adventures Resort on the day of your visit between 07 November 2015 and 31 October 2016. You will be entitled to a free day ticket for a return visit if you purchase a Theme Park ticket online at Chessington.com for a specific date, excluding any closed dates you will be able to visit between 18 March 2016 – 24 March, 11 April – 29 April, 3 May – 27 May, 6 June – 22 July, 5 September – 20 October and early 2017 dates still to be confirmed. If you buy a Zoo Days or Winter’s Tail ticket you will be valid to return on a Zoo Day 7, 8, 14, 15, 21, 22 November 2015, 9, 10, 16, 17, 23, 24, 30, 31 January 2016, 6, 7, 27, 28 February, 5, 6 March, 5, 6, 12, 13, 19, 20, November.

Free tickets will only be given upon presentation of the original ticket from your first visit. Photocopies and original booking references are not acceptable. Offer only valid when it rains continuously for one (1) hour or more. Weather conditions will be recorded by Chessington World of Adventures Resort and our decision will be final.

No cash alternative is available, tickets cannot be sold. This offer cannot be used in conjunction with any other offer. Return visit is subject to availability see website for opening dates and times. Free tickets will be issued like for like – An adult ticket in exchange for an adult ticket and a child ticket in exchange for a child ticket. Should it rain on your return visit, tickets will not be transferable. Car park charge and park regulations apply. Excludes; those who did not pre book their ticket, Schools, pre-organised events, corporate discounted tickets, park buy-outs, Merlin's Magic Wand tickets, open dated tickets, two day open-dated tickets and tickets purchased using third party reward loyalty points.

2017 Rainy Day Guarantee T&C's

2017 Guarantee

If it rains at Chessington World of Adventures Resort on the day of your visit between 05 November 2016 and 31 October 2017. You will be entitled to return for a FREE like for like visit. If you purchase a Theme Park ticket online at Chessington.com for a specific date, excluding any closed dates you will be able to visit between 17 March 2017 – 31 March, 18 April – 28 April, 2 May – 26 May, 5 June – 21 July, 5 September – 19 October, and early 2018 dates still to be confirmed. If you buy a Zoo Days, Animal Adventures or Winter’s Tail ticket you will be able to return on a Zoo Day 5, 6, 12, 13, 19, 20 November 2016; 7, 8, 14, 15, 21, 22, 28, 29 January 2017, 4, 5, 25, 26 February, 4 March, 5, 11, 12, 18, 19, 25, 26 November.

Free tickets will only be given upon presentation of the original ticket from your first visit. Photocopies and original booking references are not acceptable. Offer only valid when it rains continuously for one (1) hour or more. Weather conditions will be recorded by Chessington World of Adventures Resort and our decision will be final.

No cash alternative is available, tickets cannot be sold. This offer cannot be used in conjunction with any other offer. Return visit is subject to availability see website for opening dates and times. Free tickets will be issued like for like – An adult ticket in exchange for an adult ticket and a child ticket in exchange for a child ticket. Should it rain on your return visit, tickets will not be transferable. Car park charge and park regulations apply. Excludes; those who did not pre book their ticket, Schools, pre-organised events, corporate discounted tickets, park buy-outs, Merlin's Magic Wand tickets, open dated tickets, two day open-dated tickets and tickets purchased using third party reward loyalty points.

The rainy day calendar will be updated every working week, usually on Mondays.