Rainy Day GuaranteE

Our new and improved Rainy Day Guarantee is here to help make sure you get a great day out, even if the weather isn't too good.

Read on to find out more, or scroll down to find out how to take advantage of the guarantee if it rained during your visit.

Please note, exclusions apply – see below for more details.

What is it?

If it rains continually for an hour or more during your visit, we'll give you a free day ticket for a return visit later in the year.

This means that you can choose your date and enjoy great online savings without having to worry about the weather:

  • No more checking the weather forecast - if it rains continuously for over an hour then you can come back for FREE later in the year
  • Visiting when the weather isn't so good often means the queues are shorter
  • There are many indoor attractions and restaurants to explore

Our Rainy Day Guarantee does not apply to Annual Passes or tickets purchased on the day, as you already have the flexibility to come on a day where the weather is better. It also doesn't include any additional products purchased for your initial visit, such as (but not limited to) Hotel stays, Fastrack or Meal Deals. Read on for further details and restrictions, or book tickets below:

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How can I get my free return visit?

You don't need to book again, just keep hold of your original tickets and bring them with you on one of the return visit dates below.

Please check our list of valid rainy days and return dates below, before you plan a return visit.

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Was your first visit on a Rainy Day?

The dates below are ones where the offer applies, and that we noted as having over an hour of continual rain.

  • February 2019: 18th 

The rainy day dates above will be updated every working week, usually on Mondays.

When can you come back?

You are welcome to return for free during the dates below. Just show your original tickets at the Admissions Kiosks and they'll be happy to help.

Winter's Tail & Zoo Day tickets return dates:

  • 12th, 13th, 19th, 20th, 26th, 27th January 2019
  • 2nd, 3rd, 9th, 10th February 2019

Theme park ticket return dates in 2019 (excluding park closed dates):

  • 10,16–18,21–25,28–31 March,
  • 1-5,23-29 April,

  • 2,3,9–13,16–24 May,

  • 3–30 June,

  • 1–18 July,

  • 3–9,12–16,19–23, 26–30 September,

  • 3–7,10,11,14,17,18 October,

  • Early 2020 dates still to be confirmed.

You are also able to return on an upcoming Zoo Day:

  • 9, 10, 16, 17, 18, 23, 24 November 2019.
    Please note, if you buy a Zoo Day, Animal Adventures or Winter’s Tail ticket you will only be able to return on a Zoo Day. 

Please check park opening times before visiting

Full T&C's and restrictions

There are a couple of restrictions in place, just to make sure we can deliver amazing adventures for all of our visitors:

2019 Rainy Day Guarantee T&C's

2019 Guarantee

If it rains for more than one hour at Chessington World of Adventures Resort on the day of your visit, between 3 November 2018 and 3 November 2019; you will be entitled to return for a FREE like for like visit.

If you purchase a Theme Park ticket online in advance at Chessington.com, via a corporate webstore, promotional partner or through a stay purchased from our short break provider Holiday Extras; excluding any closed dates you will be able to visit between the following 2019 dates:

  • 10, 16–18, 21–25, 28–31 March,
  • 1-5, 23-29 April,
  • 2,3, 9–13, 16–24 May,
  • 3–30 June,
  • 1–18 July,
  • 3–9, 12–16, 19–23, 26–30 September,
  • 3–7, 10, 11, 14, 17, 18 October,
  • and early 2020 dates still to be confirmed.

You are also able to return on an upcoming Zoo Day:

  • 5, 6, 12, 13, 19, 20, 26, 27 January 2019;
  • 2, 3, 9, 10 February 2019;
  • 9, 10, 16, 17, 18, 23, 24 November 2019.

Please note, if you buy a Zoo Day, Animal Adventures or Winter’s Tail ticket you will only be able to return on a Zoo Day.

Free tickets will only be given upon presentation of the original ticket from your first visit. Photocopies and original booking references are not acceptable. Offer only valid when it rains continuously for one (1) hour or more. Rain is recorded during Theme Park opening hours and does not include Hotel Early Rider. Weather conditions will be recorded by Chessington World of Adventures Resort and our decision will be final.

No cash alternative is available, tickets cannot be sold. This offer cannot be used in conjunction with any other offer. Return visit is subject to availability, see website for opening dates and times. Free tickets will be issued like for like – an adult ticket in exchange for an adult ticket and a child ticket in exchange for a child ticket. Should it rain on your return visit, tickets will not be transferable. Car park charge and park regulations apply. Tickets must be purchased before the day of visit – tickets purchased on the day of visit are excluded. Excludes: Tickets purchased on the day, tickets purchased as part of a promotion on the day of visit, Schools, pre-organised events, park buy-outs, Merlin's Magic Wand tickets, open dated tickets, two day open-dated tickets, complimentary tickets, Annual Passes and tickets purchased using third party reward loyalty points.

Please note, if you have purchased a short break, you will receive one free return visit only, even if it rained on more than one day of your stay.

The rainy day calendar will be updated every working week, usually on Mondays.

2018 Rainy Day Guarantee T&C's

2018 Guarantee

If it rains for more than a consecutive hour at Chessington World of Adventures Resort on the day of your visit, between 4 November 2017 and 31 October 2018; you will be entitled to return for a FREE like for like visit.

If you purchase a Theme Park ticket online in advance at Chessington.com, via a corporate webstore, promotional partner or through a stay purchased from our short break provider Holiday Extras; excluding any closed dates you will be able to visit between 17 March 2018 – 29 March, 16 April –4 May, 10 May – 25 May, 4 June – 20 July, 4 September – 12 October, 15 October – 18 October, and early 2019 dates still to be confirmed. You are also able to return on an upcoming Zoo Day: 4, 5, 11, 12, 18, 19, 25, 26 November 2017; 6, 7, 13, 14, 20, 21, 27, 28 January 2018; 3, 4, 24, 25 February 2018; 3 March 2018; 3, 4, 10, 11, 17, 18, 24, 25 November 2018. Please note, if you buy a Zoo Day, Animal Adventures or Winter’s Tail ticket you will only be able to return on a Zoo Day.

Free tickets will only be given upon presentation of the original ticket from your first visit. Photocopies and original booking references are not acceptable. Offer only valid when it rains continuously for one (1) hour or more. Rain is recorded during Theme Park opening hours and does not include Hotel Early Rider. Weather conditions will be recorded by Chessington World of Adventures Resort and our decision will be final.

No cash alternative is available, tickets cannot be sold. This offer cannot be used in conjunction with any other offer. Return visit is subject to availability, see website for opening dates and times. Free tickets will be issued like for like – an adult ticket in exchange for an adult ticket and a child ticket in exchange for a child ticket. Should it rain on your return visit, tickets will not be transferable. Car park charge and park regulations apply. Tickets must be purchased before the day of visit – tickets purchased on the day of visit are excluded. Excludes: Tickets purchased on the day, tickets purchased as part of a promotion on the day of visit, Schools, pre-organised events, park buy-outs, Merlin's Magic Wand tickets, open dated tickets, two day open-dated tickets, complimentary tickets, Annual Passes and tickets purchased using third party reward loyalty points.

Please note, if you have purchased a short break, you will receive one free return visit only, even if it rained on more than one day of your stay.

The rainy day calendar will be updated every working week, usually on Mondays.

2017 Rainy Day Guarantee T&C's

2017 Guarantee

If it rains at Chessington World of Adventures Resort on the day of your visit between 05 November 2016 and 31 October 2017. You will be entitled to return for a FREE like for like visit. If you purchase a Theme Park ticket online at Chessington.com for a specific date, excluding any closed dates you will be able to visit between 17 March 2017 – 31 March, 18 April – 28 April, 2 May – 26 May, 5 June – 21 July, 5 September – 19 October, and early 2018 dates still to be confirmed. If you buy a Zoo Days, Animal Adventures or Winter’s Tail ticket you will be able to return on a Zoo Day 5, 6, 12, 13, 19, 20 November 2016; 7, 8, 14, 15, 21, 22, 28, 29 January 2017, 4, 5, 25, 26 February, 4 March, 5, 11, 12, 18, 19, 25, 26 November.

Free tickets will only be given upon presentation of the original ticket from your first visit. Photocopies and original booking references are not acceptable. Offer only valid when it rains continuously for one (1) hour or more. Weather conditions will be recorded by Chessington World of Adventures Resort and our decision will be final.

No cash alternative is available, tickets cannot be sold. This offer cannot be used in conjunction with any other offer. Return visit is subject to availability see website for opening dates and times. Free tickets will be issued like for like – An adult ticket in exchange for an adult ticket and a child ticket in exchange for a child ticket. Should it rain on your return visit, tickets will not be transferable. Car park charge and park regulations apply. Excludes; those who did not pre book their ticket, Schools, pre-organised events, corporate discounted tickets, park buy-outs, Merlin's Magic Wand tickets, open dated tickets, two day open-dated tickets, Hotel stays and tickets purchased using third party reward loyalty points.

The rainy day calendar will be updated every working week, usually on Mondays.


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