Contact Us

We are more determined than ever to make sure any question you have is answered right here, on our website.

In fact, we're so keen to save you time that we've dispatched a team of full-time Goblins to work hard behind the scenes and give you the support you need.

Help them out, and start by typing your question or keyword below.

The goblins will answer as best they can, but if they can't help (this time) we'll make sure they add the answer soon!

Drop us a line

If you need to send us an email or ask a question you can use our Guest Contact Form here.

Submit support request

Live Chat

You Live Chat with us here – generally Live Chat is available 9am – 5pm.

Start Chessington Live Chat

Short Breaks and Hotel Stays

Looking to talk to us a about a short break or hotel stay?

Chessington Holidays support

Got feedback?

If you would like to feedback on a visit or any part of your experience with Chessington World of Adventures Resort, please click here to complete our Guest Feedback Form.

Typically, we personally respond to emails within 7 days. To help us investigate fully, please ensure you provide us with proof of visit such as tickets or receipts.

Submit your feedback

Telephone us

If you need to reach out to us by phone, you can call us on 0871 663 4477. Calls cost 13p per minute plus your network providers access charge (please note these are significant if calling from a mobile telephone).

Our lines are open Monday - Friday 9am to 5pm and Weekends & Bank Holidays 9am to 3pm. Please note we cannot sell tickets on this number or handle hotel/short break queries.

Not found what you need? View more details...

To help us answer your question as quickly as possible, please select your enquiry type below.

Contact details

  • Write to us:
    Chessington World of Adventures Resort
    Leatherhead Road
    Chessington
    Surrey
    KT9 2NE
  • Get in touch online using our contact form
  • To book tickets please click here

Need help after a visit?
No problem, head over to online Guest Help and Information and they'll get it sorted.

Calls to this number cost 13p per minute plus your providers access charge.

A friendly help Goblin

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