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The full theme park reopened on the 20th March 2013 and will remain open until 4th November, after this Zoo Days will return. Please see our opening times for more information.

We offer tickets for individuals, families, groups and much more – check prices here or see our ticket prices page for further information and special offers available

Each voucher has specific conditions with visit date restrictions, please read the voucher carefully. No two offers can be used with each other and cannot be used for online bookings.

Please call our Contact Centre on 0871 663 4477 to re-confirm your booking

Please provide the Adventurer visiting with a short note of authorisation including the last four digits of the card number and your contact number should our team wish to verify further.

There are occasions when having received your booking confirmation that this is not followed up with your Print@Home tickets. It could be that the email has been blocked by your Internet Security, Company Firewall or has been delivered to your SPAM folder. We are sorry that this has happened however if you have your booking reference number you can still collect your tickets on the day at the Ticket Collection Desk, alternatively if you have at least 7-days before the date of your visit please contact 0871 663 4477 and a member of the team will arrange to have your tickets posted to you.

You can pre-purchase Fastrack tickets online with your entrance tickets

To book a School trip please call our Contact Centre on 0871 282 5103 or see our Schools overview for more information

You can swipe your Nectar card at Chessington World of Adventures Resort for instant payment of entry into the park. The amount of points required may vary, therefore please check with Nectar before your trip to ensure you have the correct amount for your visit.

When our Theme Park closes on the 4th November 2013 we will open for Zoo Days every weekend and during school holidays until March 2014.

Book in advance of your visit date and we guarantee that Chessington.com will have the lowest priced entrance tickets available online. If you find a cheaper price online at the time of booking, we will match it and refund the difference! The ticket must be the same in all respects is only available to purchases made in the UK by UK residents and excludes offers conditional on buying other products, travel packages, downloading vouchers, group bookings, discounted membership schemes, pre-purchased or free tickets illegally sold on through third party sites or bookings made by phone.

If you find a cheaper ticket price online at the time of making your booking, we will match it and refund the difference! Please ensure that the ticket that you have seen is the same in all respects – in other words it is not conditional on buying other products, is part of a travel package, requires you to download a voucher to either exchange for your ticket or gives you a special rate, group bookings, discounted membership schemes or bookings made by phone. If you are still convinced you have found a cheaper ticket this is what you need to do:
Call our Adventurer Service team on 01372 731 582

We welcome Young Adventurers to Britain ’s Wildest Adventure; however, to comply with law, anyone under the age of 12 must be accompanied by an adult. Our online system has been set up to ensure that Young Adventurer tickets cannot be purchased without at least one Adult Adventurer ticket. The exception to this is when you are an Annual Pass holder. If you have a valid Adult Annual Pass you can purchase Young Adventurer tickets from here.

Full terms and conditions for Blue Peter badger holders can be found on the Blue Peter Holders Terms and Condtions page.

At Chessington we offer a student discount when tickets are booked in advance of the visit date. To use this ticket you will need to bring your valid UK student ID card on your visit date.

Return to the attraction that issued the Annual Pass for a replacement card. There will be a £10 re-issue fee per pass.

If you have a valid Adult Annual Pass you can purchase a Young Adventurer tickets from here

How do Merlin Annual Pass drink capsules work

The capsule allow you unlimited drink refills of Coke, Diet Coke, Sprite, Fanta and tap water from the date of purchase until your Merlin Annual Pass expires.  The capsule costs £16 each and can be used at the following locations Chessington World of Adventures, LEGOLAND Windsor, Alton Towers, Warwick Castle and THORPE PARK.

There is no set age a child requires a Merlin Annual Pass from.

However we do provide the following guidance:

• If your child is 0.9 metres tall or over at the time of purchasing your Passes OR will you think will reach 0.9 metres tall during the life of your Passes we recommend you purchase a Pass for them, this is because children 0.9 metres tall and over are required to pay admission when entering Chessington World of Adventures Resort.
• If your child is 3 years or over at the time of purchasing your Passes OR will turn 3 during the life of your Passes we recommend you purchase a Pass for them, this is because children aged 3 or over are required to pay admission when entering LEGOLAND® Windsor, SEA LIFE centres & Sanctuaries (including the London Aquarium) and LEGOLAND® Discovery Centre Manchester.
• If your child is 1 metre tall or over at the time of purchasing your Passes OR will you think will reach 1 metre tall during the life of your Passes we recommend you purchase a Pass for them, this is because children 1 metre tall and over are required to pay admission when entering THORPE PARK.

There are regular buses from most local stations for an additional fee. Please see our how to get here page

Yes, there is a daily charge of £2 per car for adventurers, including disabled adventurers parking in our Explorer or Lodge gate car parks. You can pre book this if booking your tickets online alternatively you can purchase a ticket on the day of your visit to exit the car park

Explorer Car Park is within a green belt area, which means permanent development of these acres is strictly regulated. We have improved some fields with a hard-core surface and made improvements to the drainage systems in all areas, and we have also improved pedestrian safety. All connecting roads, tracks and pathways, inspected daily, are repaired and maintained on a continual basis.

We appreciate our surfaces can be uneven in areas as part of the natural greenbelt landscape and we advise drivers to adapt driving behaviour according to conditions.

As well as our famous Zoo and SEA LIFE centre, we have plenty of rides suitable for preschool children. For more information visit our Parent and Toddler page.

Each ride has its own height restriction ranging from 0.9m to 1.4m minimum – see the full ride listing for details.

Each ride specific store closes when the ride closes. The Chessington Shop closes approximately 30 minutes after the advertised ride closing time

Yes, adventurers can smoke at Chessington, we have designated smoking areas to ensure we provide freedom of choice whilst still respecting the fact we are a family resort. Please view the Park Map for further details.

Buggies can be hired from both Lodge and Explorer Gate Welcome areas for a cost of £6.50 for a single and £8.50 for a double.

Child safety wristbands:
Place your phone number inside a special wristband so we can contact you if your group gets separated. These bands are available from Adventurers’ Services.

Parent Swap:
Parents can still enjoy the height restricted rides when visiting with toddlers, and you only have to queue once. After swapping over the second rider gains entry via the ride exit. This service is available from Adventurers’ Services.

Baby Changing Facilities:
Baby changing facilities can be found at Lodge Gate, Market Square & Transylvania. A nappy & two wipes are available for £1.50. Please see your park map for locations.

Microwaves & Baby Food:
Microwaves are available and jars of baby food can be purchased at Creaky Café, Original Sandwich Co. and Market Square Pizza Pasta.

If you do lose something whilst at Chessington, complete a report at Adventurers' Services on the day of your visit, alternatively please complete the form on the Feedback & Ideas tab.

Whilst most rides will operate in the rain some may be affected depending on the severity of weather conditions (All rides are subject to availability on any day of your visit).

Britain’s Wildest Adventure is a great environment for everyone to enjoy with our Zoo, SEA LIFE centre and spacious grounds for you to walk around and just take in the atmosphere. We would ask that if you are pregnant that you take note of the signage at individual rides before deciding to board and consider your own health and medical advice before partaking in any rides and attractions.

Unfortunately as a health & safety requirement adventurers with a full leg cast can only experience;

• Zoo
• SEA LIFE centre
• Madagascar Live! Prepare to Party
• Peeking Heights
• Chessington Carousel (Teacup only)

Adventurers with an arm or wrist cast can experience the following rides;

• Zoo
• SEA LIFE centre
• Madagascar Live! Prepare to Party
• Safari Skyway
• Sea Dragons
• Tomb Blaster
• Jungle Bus
• Flying Jumbos
• Hocus Pocus Hall
• Chessington Carousel (Teacup only)

Should you have any further queries or concerns, please feel free to contact the Adventures' Services located in Market Square. Please note we make no guarantee of the availability or suitability of these attractions.

In the interests of Health and Safety, all guests on rides must be fully strapped in. Similar to smaller guests being subject to height restrictions, larger Adventurers are recommended to follow this advise.

If your torso is approaching 51 inches or more you may be unable to ride the following rides where for health & safety guidelines we have to use tight shoulder and lap bar restraints.

• Rameses Revenge
• Dragon's Fury
• Rattlesnake
• Vampire

Vampire, Dragon’s Fury and Rameses Revenge also have a maximum height restriction of approximately 1.95 metres.

The following rides have more generous shoulder and lap bar restraints, and are usually suitable for most adventurers:

• Tiny Truckers
• Tomb Blaster
• Runaway Train
• Black Buccaneer
• Monkey Swinger
• KOBRA

The following rides should be suitable for all:

• Bubbleworks
• Toadie's Crazy Cars
• Safari Skyway
• Dragon Falls
• Carousel
• Tuk Tuk Turmoil
• Peeking Heights

Should you have any further queries or concerns, please feel free to contact the Adventures' Services located in Market Square. Please note we make no guarantee of the availability or suitability of these attractions.

Lockers can be found at Market Square, Land of the Dragons and Transylvania. There is a charge to use lockers, small lockers are £1 per hour or £5 all day and large lockers are £2 per hour or £10 all day. You can return to your locker as many times as you like within your hire period without incurring any extra charges. Lockers are limited so be sure to get yours before you begin your wild adventure.

We have put together our ten top tips video to help you plan your wild adventure.

All short break packages include park tickets. If you do not want park tickets please call 0800 40 50 60 and ask to book a room, alternatively visit the holiday inn website to book a hotel room without tickets.

When you purchase your tickets to visit between 28 September 2012 and 23 October 2013, if it rains for one hour or more, we will guarantee you a FREE like for like return visit between, 28 September – 25 October, 5, 10, 11, 17, 18, 24, 25 November, 1, 2 December, 12, 13, 19, 20, 26, 27 January, 2, 3, 9, 10 February, 2, 3, 9, 10 March, 20 March – 29 March, 15 April – 3 May, 7 May – 24 May, 3 June – 21 July, 2 September – 24 October

Find out more about our Rainy Day Guarantee.

We work very hard at Chessington World of Adventures Resort to provide a great time for adventurers of all ages. Your feedback is important to us and we want to hear from you. We appreciate that you are giving us your time to help us and by doing so we will enter you in to our monthly draw to win a stay at the Resort Hotel.

The survey takes no more than 10 minutes – so make a cup of tea and go here for your chance to win.

If you didn't complete a report at Adventurers' Services on the day of your visit, please complete the form on the Feedback & Ideas tab.

Notify us here if you no longer wish to recieve emails or direct mail from Chessington World of Adventures Resort.

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