Is the Grotto entry included in Winter's Tail tickets and how do I book my time slot?

Tickets purchased for visits from 23rd November – 24th December include Grotto entry. All children will receive a present when visiting the Grotto. All adults will receive a hot drink and snack that can be collected from various Food and Beverage Outlets around the Resort. An additional £1 supplementary cost will be required if guests wish to upgrade to a Costa hot drink at outlets on the Resort.

When booking Winter’s Tail tickets here, you will be required to book a Grotto time slot alongside your entry ticket.

If you choose to purchase Winter’s Tail tickets on the gate, you will be provided with a Grotto time slot with your ticket purchase.

Please note: You must arrive at the Grotto queue line at the time stated.  Late entry will lead to your Grotto slot being missed.


We hope this answers your question.


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