Ride Access Passes are reserved for Adventurers who do not understand the concept of queuing; have difficulties with everyday social interaction; have a limited capacity to follow instruction or to understand others’ emotional feelings or expressions, and may become agitated or distressed having to wait for extended periods of time; have a physical disability that prevents them standing for extended periods of time and permanently non-ambulant guests. Please note that having a registered disability does not mean you automatically receive a Ride Access Pass.
An application for a Ride Access Pass is made at Guest Help & Information. Documentation is required to support all applications and staff reserve the right to refuse a Pass to anyone who does not show appropriate documentation.
If you require a Ride Access Pass you will need to provide one of the following forms of documentation:
• A certified NHS Letter from your doctor or consultant clearly stating why you are eligible for the policy.
• A letter from a professional body (e.g Nurse, Bupa Healthcare Advisor) clearly stating why you are eligible for the policy.
• A DLA, DWP or PIP letter stating you are entitled to HIGHER RATE MOBILITY allowance – please note we will only accept higher rate mobility allowance for a Ride Access Pass, no other letters will be accepted.
• A Blue Badge along with an additional form of photographic identification.
We strongly recommend registering in advance by filling in our Online registration form - this is sent to Guest Help and Information, and will help save you time on the day.
We hope this answers your question.