How do I give feedback on my visit or experience?

If you would like to feedback on a visit or any part of your experience with Chessington World of Adventures Resort, please click here to complete our Guest Contact Form. To ensure that we are able to investigate your feedback fully, please contact us within 6 weeks of your visit. We regret that we are unable to assist with feedback after this time.

Each contact form completed is reviewed and a member of our on site Customer Service Team who will respond to your query as soon as possible.

Typically, we personally respond to emails within 7 days.

To help us investigate fully, please ensure you provide us with proof of visit such as tickets or receipts


We hope this answers your question.


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