Can someone collect/use tickets I have bought for them with my credit/debit card?

Yes, just make sure they bring a short note (example below) to explain you are happy for them to pick up/use the tickets on your behalf.

I ________ authorise ________ to pick up/use my tickets (order number ________) on the following date ________. If you need to contact me, my contact number is ________.

Please note this procedure is not applicable to Merlin or Chessington Annual Pass collections, where the cardholder must be present to collect.


We hope this answers your question.


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